Business Details
Your Trusted Partner for Property Solutions
Hancock Residential Sales & Lettings has been a trusted family-run estate agency in Leicestershire & Rutland for over four decades. Established in Melton Mowbray by Anthony Hancock, the business transitioned to leadership under father-daughter duo Chris Whittaker and Emma Hardman in 2008. Our team prioritises transparent communication and proactive support to simplify property transactions, whether buying, selling, or renting. We offer comprehensive services including independent mortgage advice through our sister company Oaktree Mortgages, energy performance certificates, and legal referrals.Accredited by Propertymark and ARLA, we adhere to strict standards under the Client Money Protection Scheme and Property Ombudsman. With directors who are landlords themselves and a regulated mortgage adviser on staff, we combine firsthand experience with professional expertise to deliver tailored property solutions. Our commitment to long-term client relationships ensures personalised service across sales, lettings, and property management.
Services
Property Sales
Property Lettings
Mortgage Advice
Property Management
Valuation Services
Highlights and features
- We have 40+ years of experience in Leicestershire's property market.
- Our family-run business combines personal service with professional standards.
- We offer integrated mortgage advice through our FCA-regulated sister company.
- Directors with firsthand landlord experience ensure practical property solutions.
- Accredited by leading industry bodies for client protection and accountability.
Associations and certifications
- Propertymark
- ARLA
- Client Money Protection Scheme
- Property Ombudsman
What people say
Outstanding service
Professional team
Prompt communication
Stress-free process
Highly recommended
Services
Property Sales
Our property sales service guides vendors through every stage from valuation to completion. With expert marketing strategies and local market knowledge, we maximise property exposure to qualified buyers. Our team provides regular updates and handles negotiations to ensure smooth transactions.
Property Lettings
We offer comprehensive lettings services for landlords, including tenant vetting, property management, and maintenance coordination. Our proactive approach ensures timely rent collection and property upkeep, supported by experienced staff available for landlord and tenant queries.
Mortgage Advice
Through our FCA-regulated sister company Oaktree Mortgages, we provide independent mortgage advice for buyers and investors. Our advisers compare the entire market to secure competitive rates tailored to individual financial circumstances and property goals.
Property Management
Our property management service handles day-to-day landlord responsibilities including maintenance, tenant communication, and compliance checks. Regular property inspections and detailed financial reporting ensure landlords receive reliable returns with minimal direct involvement.
Valuation Services
We provide accurate property valuations using in-depth market analysis and comparable sales data. Our valuation service helps vendors set competitive asking prices and buyers understand fair market value, supported by local expertise across Leicestershire and Rutland.
People
Chris Whittaker
Director
With 30+ years in finance and property, Chris leads with expertise in mortgages and landlord operations. He ensures high service standards while maintaining hands-on client engagement across sales and lettings.
Emma Hardman
Director
As co-director, Emma brings dedicated client focus to property transactions. She oversees daily operations and client communications, leveraging her experience to maintain the agency's reputation for exceptional service.
Sam
Sales Manager
Sam specialises in residential sales, managing transactions from valuation to completion. Known for efficiency and clear communication, he ensures smooth processes for first-time buyers and experienced investors alike.
Tom
Lettings Advisor
Tom handles property management and tenant relations with professionalism. His attentive approach addresses landlord needs promptly while maintaining positive tenant interactions throughout the rental lifecycle.
Daniel
Customer Service
Daniel supports client inquiries with friendly efficiency. He coordinates viewings, processes documentation, and ensures timely communication across both sales and lettings departments.
Questions
How do I request a property valuation?
Contact us via phone or our website to schedule a free valuation. Our experts will assess your property's value based on current market conditions and comparable sales.
Do you offer mortgage advice?
Yes, through our FCA-regulated sister company Oaktree Mortgages. Our advisers compare the entire market to find competitive mortgage rates tailored to your needs.
Which areas do you cover?
We primarily serve Leicestershire and Rutland, including Melton Mowbray, Leicester, and surrounding regions with dedicated local market knowledge.
Are your services available online?
Yes, we offer online valuations, virtual viewings, and digital documentation processing to ensure convenient access to our services while maintaining personal support.
