Business Details
35 Years
experience
Trusted Property Letting Services in Loughborough
Established in 1991, Hamlets Lettings has built a reputation as a trusted property management agency serving Loughborough and the wider Charnwood area. Our directors, Maureen and Elaine, bring over three decades of hands-on experience to every aspect of property letting, combining deep local market knowledge with a commitment to staying current with evolving legislation. We pride ourselves on offering a transparent, inclusive service that prioritises client needs, evidenced by our long-standing relationships with landlords and tenants.Our approach integrates proactive marketing strategies, comprehensive property management systems, and a personal touch that ensures every client receives tailored support. As members of The Property Ombudsman Scheme and holders of Client Money Protection, we maintain the highest standards of professional conduct and financial security. Our continuous professional development through industry seminars ensures we deliver services that meet modern regulatory requirements while maintaining the personal service our clients expect.
Services
Full Management Letting
Let-Only Services
Tenant Referencing
Property Inspections
Deposit Registration
Contractor Management
Inventory Services
Rent Collection
Lease Renewals
Tenant Support
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in property letting and management
- Our inclusive fee structure covers inventory, tenant information, and maintenance arrangements
- Directors Maureen and Elaine provide hands-on oversight of all operations
- We maintain membership with The Property Ombudsman Scheme for dispute resolution
- Proactive compliance with evolving property legislation through regular training
Associations and certifications
- The Property Ombudsman Scheme
- Client Money Protection
What people say
30+ years experience
Transparent fee structure
Proactive management
Personal service
Regulatory compliance
Services
Full Management Letting
Our comprehensive management service covers every aspect of property letting from tenant acquisition to ongoing maintenance. We handle inventory preparation, tenant referencing, rent collection, and property inspections while ensuring compliance with all legal requirements. This service includes gas safety certifications and dispute resolution support, providing landlords with complete peace of mind.
Let-Only Services
We specialise in finding suitable tenants through professional marketing and thorough referencing processes. Our service includes property advertising, accompanied viewings, and application assessment while maintaining transparency about all associated costs. This option gives landlords control while benefiting from our local market expertise.
Tenant Referencing
Our rigorous referencing process verifies applicants' financial stability and rental history to ensure reliable tenancies. We conduct immigration checks, employment verification, and credit assessments while maintaining compliance with data protection regulations. This service helps prevent void periods and potential disputes.
Deposit Registration
We manage deposit protection through approved schemes, ensuring compliance with legal requirements. Our service includes deposit collection, certification, and dispute resolution support at tenancy end. We maintain clear records and facilitate negotiations between parties when required.
Contractor Management
We coordinate property maintenance through trusted contractors while maintaining strict cost control. Our service includes emergency repairs, routine maintenance, and project management of refurbishments. We ensure all work meets legal standards while keeping landlords informed throughout the process.
People
Maureen
Director
Co-founder with over 30 years' experience in property management, specialising in regulatory compliance and client relations. Continuously updates expertise through professional development.
Elaine
Director
Co-founder and operational director with extensive knowledge of local property markets. Focuses on maintaining service standards and implementing best practices in property management.
Questions
What fees do you charge for property management?
Our fees start at £400 for letting fees (up to £650 pcm rentals) with monthly management charges from £60. All included services are clearly detailed in our fee schedule.
How do you find suitable tenants?
We use professional marketing, accompanied viewings, and thorough referencing including immigration checks, employment verification, and credit assessments to ensure reliable tenancies.
What deposit protection do you offer?
We register deposits with approved schemes and provide certification. Dispute resolution support is available through The Property Ombudsman Scheme if required.
How often do you inspect properties?
We conduct regular visual inspections with reports, typically charging £36 per visit. Frequency can be adjusted based on landlord requirements and property condition.
Can you help with contract renewals?
Yes, we manage lease renewals at no additional charge unless special circumstances require extra work, ensuring continuity for both landlords and tenants.
How do you handle maintenance requests?
We coordinate with trusted contractors, managing both emergency repairs and routine maintenance while maintaining strict cost control and quality assurance.
