Business Details
33 Years
experience
Emergency
services
Trusted Letting Agents in Chester
Chester Place has been providing expert property letting and management services in and around Chester for over 30 years. Our team combines deep local market knowledge with a commitment to consummate professionalism, offering tailored support to landlords and tenants. We prioritise building trusting relationships through transparent communication and efficient service delivery. As fully compliant members of the Residential Letting Agents Association (ARLA) and the Property Ombudsman Scheme, we adhere to the highest industry standards.Our extensive experience enables us to handle all aspects of property management, from tenant vetting to maintenance coordination, ensuring a seamless experience for clients. Positive testimonials highlight our responsiveness, organisational excellence, and dedication to resolving issues promptly. We specialise in minimising void periods while maintaining strong relationships between landlords and tenants, supported by a network of trusted tradespeople for property upkeep.
Services
Property management
Tenant vetting
Maintenance coordination
Property valuations
Rent collection
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in Chester's property market
- Our team holds full compliance with ARLA Propertymark standards
- We provide 24/7 tenant support and rapid maintenance response
- Our property management includes vetting tenants and handling repairs
- We guarantee transparent fee structures with no hidden charges
Associations and certifications
- Residential Letting Agents Association (ARLA)
- The Property Ombudsman Scheme
What people say
Speed and efficiency
First class service
Excellent value for money
Prompt and professional
Exceptional organisational skills
Services
Property management
We offer comprehensive property management covering tenant acquisition, rent collection, and maintenance coordination. Our service ensures landlords maximise returns while minimising stress through proactive issue resolution. With 30+ years of local expertise, we handle all aspects of tenancy lifecycle management.
Tenant vetting
Our thorough tenant vetting process includes credit checks, employment verification, and previous landlord references. This reduces risk for property owners while ensuring quality tenant placements. We maintain compliance with all relevant housing regulations during this process.
Maintenance coordination
We provide rapid response to maintenance requests through a network of trusted tradespeople. Our team coordinates emergency repairs and scheduled maintenance to preserve property value and tenant satisfaction. This service operates 24/7 for urgent issues.
Property valuations
Our valuation service assesses property worth based on current market conditions and comparable listings. We provide accurate pricing guidance to optimise rental income potential while ensuring competitive positioning in Chester's property market.
Rent collection
We manage regular rent collection and distribution to landlords, maintaining detailed financial records. Our system includes automated payment tracking and timely resolution of any payment discrepancies or arrears situations.
People
Zoe Serafimova
Letting Agent
Zoe combines professional expertise with a personal touch, specialising in tenant relations and property management. Her proactive approach ensures smooth tenancies and rapid issue resolution for landlords across Chester.
Richard Axon
Chester Cathedral Representative
Richard manages Chester Cathedral's property portfolio, relying on Chester Place's expertise for successful lettings and property management. He values their consistent performance and professional advice.
Questions
What areas do you cover?
We operate throughout Chester, Cheshire, and North Wales, with specialist knowledge of local property markets.
How quickly do you find tenants?
Our average void period is significantly below market average, with properties typically let within two weeks.
What fees do you charge?
We provide transparent fee structures with no hidden charges - details available on request or through our website.
How do you vet tenants?
Our process includes credit checks, employment verification, and previous landlord references to ensure quality tenancies.
Do you offer 24-hour support?
Yes, we provide emergency maintenance support and urgent issue resolution outside regular business hours.
Are you ARLA accredited?
Yes, we are fully compliant members of the Residential Letting Agents Association (ARLA).
