Business Details
17 Years
experience
Emergency
services
Award-Winning Bristol Letting Agents & Property Management Experts
Established in 2009, The Letting Game has redefined Bristol's lettings landscape through its commitment to transparency, innovation, and client-centric service. As ARLA Propertymark and Safeagent accredited professionals, we specialise in property management, HMO lettings, student rentals, and corporate tenant sourcing, backed by a 28-strong team with over 15 years' local market expertise. Our industry-leading practices include 24/7 emergency maintenance, market-leading property presentation with 3D virtual tours, and a unique carbon-neutral operational model that plants three trees per let.Recognised as Bristol's best letting agent for seven consecutive years, we combine rigorous compliance with a refreshingly approachable ethos, ensuring landlords achieve optimal returns while tenants enjoy stress-free experiences. Our proprietary tenant database secures 91% of lettings within seven days, supported by partnerships with relocation firms to access exclusive corporate tenants unavailable elsewhere.
Services
Property Management
Student Letting
HMO Lettings
Corporate Letting
Pet-Friendly Lets
Details
- Year established: 2009
Highlights and features
- ARLA Propertymark accredited with 15+ years' local expertise
- 91% of properties let within 7 days
- Bristol's only carbon-neutral letting agency
- 28-strong team of qualified property professionals
- 24/7 emergency maintenance service included
Associations and certifications
- ARLA Propertymark
- Safeagent
What people say
Award-winning service
Quick lettings
Professional team
Excellent communication
Pet-friendly options
Services
Property Management
Our comprehensive management service covers tenant relations, maintenance coordination, and legal compliance. With 24/7 emergency support and monthly rent collection, we ensure landlords' investments remain protected while tenants receive prompt service. Our team conducts regular inspections and handles repairs up to 5,000, maintaining property value and tenant satisfaction.
Student Letting
Specialist student accommodation services include property preparation, tenant sourcing, and tenancy management. We offer tailored marketing through university partnerships and handle HMO licensing requirements. Our dedicated student team ensures properties meet university area standards while maintaining landlord profitability and tenant safety.
HMO Lettings
Expert management of Houses in Multiple Occupation with licensing compliance and safety checks. Our 15-year experience ensures proper room configurations, fire safety measures, and tenant compatibility. We provide ongoing management of shared facilities and handle complex tenancy agreements for landlords' peace of mind.
Corporate Letting
Exclusive corporate tenant sourcing through relocation company partnerships. We offer guaranteed rent payments and legal cover for evictions, with tenants sourced from blue-chip companies. Our service includes property presentation to corporate standards and streamlined check-in processes for business professionals.
Pet-Friendly Lets
Pioneering pet-friendly rental solutions with responsible tenant screening. We match pet owners with suitable properties while protecting landlords' interests. Our service includes pet deposit management and condition reporting to ensure properties maintain their value during and after tenancies.
People
Jack
Founder
Founded The Letting Game in 2009 to revolutionise Bristol's lettings industry. With over 15 years' experience, he established the company's ethical framework and customer-first approach that secured seven consecutive 'Bristol's Best' awards.
Alexandra Drake
Compliance and Licensing Manager
Oversees all regulatory requirements and licensing processes. Holds ARLA Propertymark qualifications and ensures the company maintains its industry-leading compliance standards while managing complex HMO licensing requirements across Bristol.
Adriano Giacovazzi
Property Expert
Specialises in property presentation and marketing strategies. Manages the company's award-winning photography and 3D virtual tour services that contribute to 91% of properties being let within seven days.
Jennifer McFadden
Property Expert
Focuses on tenant relations and customer service excellence. Coordinates the 24/7 emergency maintenance service and manages tenant feedback processes that maintain the company's 4.9/5 customer rating.
Kyle Henry
Property Expert
Specialises in corporate lettings and landlord acquisition. Develops partnerships with relocation companies to source exclusive tenants, contributing to the company's position as Bristol's leading corporate letting agency.
Questions
How quickly do properties typically get let?
91% of our properties are let within seven days due to our extensive tenant database and proactive marketing strategies.
What makes you different from other letting agents?
We're ARLA accredited in an unregulated industry, offer 24/7 maintenance, and are Bristol's only carbon-neutral agency with three trees planted per let.
Do you offer student property management?
Yes, we specialise in student lettings with tailored services including HMO licensing, university area expertise, and dedicated student support teams.
How do you handle property maintenance emergencies?
Our 24/7 emergency service responds immediately through our digital portal, with out-of-hours support included in all management plans.
Can I get a rental valuation online?
While we offer free valuations, we recommend speaking to our expert valuers directly to ensure accurate property-specific assessments.
What areas of Bristol do you cover?
We operate city-wide including Clifton, Fishponds, Keynsham, Bedminster, Filton, and all major Bristol districts from our multiple local offices.
