Business Details
26 Years
experience
Expert Property Management Services in Bristol
Established in 2000, DNA Property Management is an independent, family-run business specialising in residential property management across Bristol and surrounding areas. Our approach combines traditional values with modern practices, prioritising client satisfaction through transparent communication and meticulous attention to detail. With over two decades of experience, we have cultivated strong relationships with local contractors to deliver cost-effective solutions tailored to each property's unique needs. Our team provides comprehensive block and estate management services, ensuring compliance with evolving regulations while maintaining a personal touch. As an independent entity, we pride ourselves on swift decision-making, accountability, and fostering long-term client relationships, evidenced by our 100% client retention rate since 2006.We work closely with leaseholders, developers, and RTM companies to streamline property management processes, offering seamless transitions and ongoing support. Our commitment to excellence is reflected in our accreditation by the Leasehold Knowledge Partnership and our reputation built entirely through client recommendations. By treating every property as if it were our own, we ensure exceptional service delivery while maintaining accessibility and transparency for all stakeholders.
Services
Block Management
Estate Management
RTM Support
Developer Transition
Compliance Management
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in residential property management.
- Our 100% client retention rate demonstrates exceptional service quality.
- We are accredited by the Leasehold Knowledge Partnership.
- We leverage extensive local contractor relationships for competitive rates.
- Our independent structure enables swift, transparent decision-making.
Associations and certifications
- Leasehold Knowledge Partnership (LKP)
Services
Block Management
We provide comprehensive management for residential blocks of flats, ensuring compliance with fire safety and health regulations. Our services include service charge budgeting, contractor coordination, and leaseholder communication. With expertise in both historic and new developments, we maximise property value while maintaining resident satisfaction.
Estate Management
Our estate management covers communal areas, roads, and shared facilities for housing developments. We handle maintenance schedules, compliance requirements, and dispute resolution between residents. By managing day-to-day operations, we allow property owners to focus on community relationships without administrative burdens.
RTM Support
We assist leaseholders in establishing Right to Manage companies under the Commonhold and Leasehold Reform Act 2002. Our support includes navigating qualifying criteria, setting up management structures, and ongoing compliance management to ensure smooth transitions from landlords.
Developer Transition
We facilitate seamless handover for new developments, creating service charge budgets and liaising with solicitors, utility providers, and local authorities. Our local contractor network ensures competitive pricing while maintaining quality standards for new owner-occupants.
Compliance Management
We ensure properties meet evolving fire safety, health, and legal requirements, removing administrative burdens from directors and leaseholders. Our proactive approach includes regular audits and documentation updates to maintain full compliance at all times.
Questions
What areas do you serve?
We primarily serve Bristol and North Somerset, managing properties across residential blocks and housing estates in these regions.
Are you accredited by any professional bodies?
Yes, we are accredited by the Leasehold Knowledge Partnership, demonstrating our commitment to industry best practices.
How do you handle emergency maintenance requests?
While we do not offer 24/7 emergency services, we coordinate urgent repairs through our network of trusted local contractors during standard business hours.
Can you assist with setting up a Right to Manage company?
Yes, we provide full support for establishing RTM companies, including legal compliance, documentation, and ongoing management services.
What is your client retention rate?
We have maintained a 100% client retention rate since 2006, reflecting our consistent service quality and client satisfaction.
