Business Details
22 Years
experience
Emergency
services
Trusted Real Estate Agents in Bromley
Established in 2004 by David and Sue Tickner, we are a multi-award-winning estate and lettings agency based in Bromley, Kent. Our approach combines professional expertise with a personal touch, offering clients a warm, friendly experience alongside cutting-edge digital solutions. With over two decades of experience, we specialise in property sales, lettings, and comprehensive property management services. Our commitment to excellence is demonstrated through our membership of the Federation of Independent Estate Agents (FIA), The Property Ombudsman (TPO), and SAFEAGENT accreditation. We provide tailored valuations, accompanied viewings, and full management services including 24/7 maintenance support.Our team handles all aspects of property transactions and management, from tenant referencing to legal compliance, ensuring a seamless experience for landlords and tenants alike. Recognised in The Best Estate Agent Guide, we maintain a strong focus on ethical practices and client satisfaction. Our physical presence in Bromley complements our digital capabilities, allowing clients to access in-person support whenever needed. Through consistent service quality and industry recognition, we have built a reputation as trusted property specialists serving Bromley and surrounding areas.
Services
Property Sales
Lettings
Property Management
Block Management
Valuation Services
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in Bromley property market
- We provide 24/7 dedicated maintenance desk support
- Our team offers free initial advice meetings with no obligation
- We are members of Federation of Independent Estate Agents (FIA)
- We guarantee transparent fee structures with no hidden charges
Associations and certifications
- The Property Ombudsman
- SAFEAGENT
- Client Money Protection Insurance (NALS)
What people say
Professional service
Prompt maintenance response
Ethical management
Stress-free experience
Excellent tenants
Services
Property Sales
We offer comprehensive property sales services including professional valuations, targeted marketing across major property portals, accompanied viewings, and negotiation support. Our team ensures smooth transaction progression from initial valuation to completion. With local market expertise and a proven track record, we help homeowners achieve optimal sale prices while minimising stress throughout the selling process.
Lettings
Our lettings service includes property marketing, tenant referencing, tenancy agreement preparation, and ongoing management. We conduct thorough credit and reference checks to secure reliable tenants while ensuring compliance with all legal requirements. Our clients benefit from regular property inspections and dedicated support for both landlords and tenants throughout the tenancy period.
Property Management
Full property management covers rent collection, maintenance coordination, safety inspections, and legal compliance. We provide monthly financial statements and guarantee rent transfers within 24 hours. Our 24/7 maintenance desk ensures prompt resolution of issues, while qualified contractors maintain property standards and tenant satisfaction across our managed portfolio.
Block Management
Specialist block and estate management includes service charge collection, budget preparation, and compliance with legislative requirements. We coordinate planned and reactive maintenance while maintaining transparent communication with residents. Our service ensures well-managed communal areas and adherence to all property management regulations for residential developments.
Valuation Services
We provide free, no-obligation property valuations with expert market analysis. Our valuations consider current market conditions and comparable sales to determine accurate pricing strategies. Clients receive professional advice on property presentation and marketing approaches to maximise returns from property transactions in the Bromley area.
People
David Tickner
Co-Founder
Co-founder of David James with 20+ years' experience in Bromley property market. Leads agency operations while maintaining hands-on client interaction. Committed to ethical practices and personal service approach.
Sue Tickner
Co-Founder
Co-founder overseeing lettings and management services. Provides expert tenant referencing and property compliance guidance. Recognised for exceptional client support and operational excellence across the agency's services.
Questions
What areas do you cover for property services?
We operate across Bromley and surrounding areas including Beckenham, Bickley, Chislehurst, Farnborough, Hayes, Keston, Locksbottom, Orpington, Petts Wood, and Shortlands.
Are you regulated by any official property organisations?
Yes, we are members of The Property Ombudsman (TPO), SAFEAGENT, and Federation of Independent Estate Agents (FIA), with Client Money Protection Insurance through NALS.
Do you offer emergency maintenance support?
Yes, we provide 24/7 emergency maintenance support through our dedicated out-of-hours service for urgent property issues outside regular office hours.
What property management services do you include?
Our management includes rent collection, maintenance coordination, safety inspections, tenant referencing, legal compliance, and monthly financial reporting with 24/7 tenant support.
How do you handle property valuations?
We offer free, no-obligation valuations with market analysis, providing expert pricing advice and marketing strategies tailored to current Bromley property market conditions.
What makes you different from other estate agents?
We combine 20+ years' local expertise with personal service approach, supported by industry accreditations and award-winning standards in property transactions and management.
