Business Details
29 Years
experience
Your Trusted Letting Partner in Sutton & Wallington
Established in 1997, Patricia Shepherd Letting & Management is a family-owned independent letting agency specialising in the rental market. Our expertise spans property management and tenant placement, serving Sutton, Wallington, Carshalton, and Hackbridge. With a commitment to excellence, we expanded to a second branch in Hackbridge in 2025, enhancing our ability to support landlords and tenants. Our team combines local knowledge with professional qualifications, including ARLA fellowship status, ensuring reliable and tailored services.We prioritise transparency, maintaining clear communication throughout the letting process. Clients benefit from our dedicated approach, whether seeking rental properties or managing investment portfolios. Our reputation is built on consistent service quality, reflected in long-standing client relationships and positive feedback from tenants and landlords alike. By focusing solely on the lettings market, we deliver specialised solutions that address evolving property needs.
Services
Property Letting
Property Management
Tenant Placement
Rental Valuations
Portfolio Management
Details
- Year established: 1997
Highlights and features
- We are a family-owned agency with 28 years of local lettings expertise.
- Our team includes ARLA-certified professionals ensuring industry-standard service.
- We specialise exclusively in rental market solutions for landlords and tenants.
- We maintain transparent communication throughout the letting and management process.
- Our 2025 Hackbridge branch expansion enhances service accessibility and support.
Associations and certifications
- ARLA Propertymark
What people say
Very good letting agency
Helpful and professional
Smooth rental process
Lovely tenants found
Excellent communication
Services
Property Letting
We specialise in connecting landlords with suitable tenants through targeted marketing and thorough tenant vetting. Our process ensures properties are matched with reliable occupants, minimising void periods. Clients benefit from our local market insights and established network of prospective renters.
Property Management
Our comprehensive management service covers maintenance coordination, rent collection, and compliance with evolving property regulations. Landlords receive regular updates and financial reports, ensuring stress-free ownership. We prioritise swift issue resolution to maintain tenant satisfaction and property value.
Tenant Placement
We streamline tenant acquisition through professional property presentations and multi-channel advertising. Our rigorous referencing process verifies financial stability and rental history, reducing risks for landlords. This service includes lease agreement preparation and move-in coordination.
Rental Valuations
We provide accurate property valuations based on current market conditions and comparable listings. This service helps landlords set competitive rental prices while maximising returns. Valuations consider location factors, property condition, and local demand trends.
Portfolio Management
For multiple-property owners, we offer consolidated management solutions including financial tracking and maintenance scheduling. Our approach ensures compliance across all units while optimising rental income. Regular performance reviews help landlords adjust strategies according to market changes.
People
Martin Jackson
Director
Martin founded Patricia Shepherd Letting & Management in 1997 with his parents. As the only locally-based ARLA fellowship status holder, he ensures professional excellence across all operations while maintaining hands-on involvement in client matters.
Gemma Underwood
Lettings Manager
With 15 years in property and a decade at Patricia Shepherd, Gemma oversees lettings operations. Her cross-departmental experience ensures comprehensive client support, from initial inquiries to tenancy completion, reflecting her deep industry knowledge.
Anna Newman
Lettings Progressor
Anna has managed administrative processes for nearly a decade. Her role ensures documentation compliance and coordinates tenancy renewals, maintaining operational efficiency and regulatory adherence across all client interactions.
Charlotte Brilliant
Property Manager
Charlotte brings eight years of property experience, focusing on portfolio compliance and landlord communication. Her proactive approach ensures properties meet current standards while maintaining positive tenant relationships.
Thomas Jackson
Senior Lettings Consultant
Specialising in Sutton and Wallington markets, Thomas manages property presentations and client relations. His local expertise helps maximise rental potential through strategic marketing and tenant matching.
Questions
What lettings services do you provide?
We offer property management, tenant placement, rental valuations, and portfolio oversight across Sutton and surrounding areas.
Which areas do you cover?
Our services cover Sutton (SM1), Wallington (SM6), Carshalton, Hackbridge, and nearby London boroughs.
How can I get a rental valuation?
Request a free market appraisal through our website or contact our Sutton/Wallington offices directly.
What tenant checks do you perform?
We conduct financial references, rental history verification, and ID checks to ensure reliable tenant matches.
Do you offer 24/7 support?
While we operate during standard business hours, urgent matters receive priority attention outside these times.
Are your fees competitive?
Our transparent fee structure reflects industry standards, with detailed breakdowns provided before service commencement.
