Business Details
10 Years
experience
Emergency
services
Trusted Property Management Services in London
MIH Property Management was founded in 2016 with a clear mission: to transform property management through transparency, expertise, and client-centric service. Our team of 18 professionals combines decades of industry experience with innovative technology to deliver exceptional results for residential and commercial properties across London and the Home Counties. We specialise in block management, lease compliance, and strategic asset planning, ensuring buildings maintain their value while fostering harmonious communities. Our ARMA membership and FCA authorisation underscore our commitment to regulatory excellence.Clients praise our proactive approach, rapid response times, and ability to resolve complex issues efficiently. From budget management to emergency repairs, we prioritise clear communication and practical solutions. Our proprietary Qube software enhances operational transparency, while annual charity initiatives reflect our community values. With a focus on continuous improvement, we combine industry expertise with modern technology to redefine property management standards.
Services
Block Management
Commercial Property Management
Residential Property Management
Insurance Services
Lease & Legal Support
Utility Procurement
Repairs & Maintenance
Company Secretarial
Regulation Compliance
Details
- Year established: 2016
Highlights and features
- We have 8 years of specialist property management experience since 2016
- Our proprietary Qube software ensures complete operational transparency
- We are ARMA members with FCA authorisation for regulatory excellence
- We guarantee 24/7 emergency response for urgent property issues
- Our team handles 100+ properties across London and the Home Counties
Associations and certifications
- ARMA (The Association of Residential Managing Agents)
- Financial Conduct Authority
What people say
Fantastic job
Fast and prompt
Pleasure to deal with
Excellent service
Thoroughly recommend
Services
Block Management
We provide comprehensive block management services for residential and commercial properties. Our team handles maintenance coordination, lease compliance, and tenant communication while implementing proactive strategies to preserve property value. With regular inspections and budget management, we ensure buildings remain well-maintained and compliant with current regulations.
Commercial Property Management
Our commercial property management covers lease compliance, tenant relations, and asset optimisation. We develop 5-10 year development strategies, conduct regular property inspections, and ensure full compliance with health and safety regulations. Our team maximises property value while maintaining positive tenant relationships through proactive maintenance and strategic planning.
Residential Property Management
We offer complete residential property management solutions including tenant screening, rent collection, and maintenance coordination. Our services cover emergency repairs, deposit management, and legal compliance while protecting landlords' investments. We provide regular property updates and strategic advice to maximise rental income and property value.
Insurance Services
Our insurance specialists negotiate competitive policies for buildings, engineering, and liability coverage. We maintain strong relationships with market leaders to secure optimal protection at cost-effective rates. Our team also handles complex insurance claims, ensuring swift resolution and maximum coverage for property owners.
Lease & Legal Support
We provide comprehensive lease review and compliance services. Our team creates detailed rules handbooks, interprets lease terms, and resolves disputes through innovative solutions. We ensure all lease agreements meet regulatory requirements while protecting property owners' interests through expert legal guidance.
People
Sarah J Fisher
Managing Director
Sarah founded MIH Property Management in 2016 with a vision to transform the industry. With 15+ years' experience in property management, she leads our team with a focus on transparency, innovation, and client satisfaction.
Candice Fisher
Director of Operations and Human Resources
Candice oversees operational efficiency and team development at MIH. With extensive HR expertise, she ensures our team maintains the highest service standards while fostering a collaborative workplace culture that supports professional growth.
Richard Townsend
Finance Director
Richard manages all financial operations, bringing 20 years' experience in property finance. He ensures transparent budgeting, accurate financial reporting, and strategic cost management to protect clients' property investments.
Matthew Sparrowhawk
Director of Property Management
Matthew leads our property management team with specialist expertise in block management. He ensures compliance with regulations while delivering practical solutions for property maintenance and tenant relations across our portfolio.
Demi Johnson
Executive Property Manager
Demi manages day-to-day property operations with a focus on client communication. She coordinates maintenance, handles tenant queries, and implements strategies to maintain property value while ensuring excellent client service.
Questions
What areas do you cover for property management?
We manage properties across London including Barnet, City of Westminster, Kensington and Chelsea, Mayfair, Piccadilly, Putney, Richmond, and Wimbledon, plus the surrounding Home Counties.
Do you offer emergency property services?
Yes, we provide 24/7 emergency response for urgent property issues including maintenance emergencies and tenant concerns.
How do you handle lease compliance and legal matters?
Our team conducts thorough lease reviews, creates compliance handbooks, and provides expert guidance on lease interpretation and dispute resolution while maintaining full regulatory compliance.
What accreditations do you hold?
We are members of ARMA (The Association of Residential Managing Agents) and authorised by the Financial Conduct Authority, ensuring adherence to industry standards and regulations.
How do you communicate with property owners?
We provide regular updates through multiple channels, including phone, email, and property management software, ensuring timely communication and easy access to property information.
What technology do you use for property management?
We utilise Qube, an award-winning property management software solution, to enhance operational efficiency, improve transparency, and provide clients with real-time access to property information and documentation.
