Business Details
14 Years
experience
Emergency
services
Excellence in Luxury Property Management & Innovative Software Solutions
Established in 2012 by Bill Shipton, Bold & Reeves was created to address a critical gap in luxury property management for high-net-worth individuals. Our dual expertise in property management and proprietary PropTech software solutions has redefined standards in London's prime and super-prime residential markets. With over a decade of experience managing 937,000 sq ft of luxury properties, we combine military-grade operational discipline with cutting-edge technology to deliver unparalleled service. Our team of seasoned property managers, including specialists with decades of construction and block management experience, provides 24/7 support to mitigate risks and reduce ownership costs. Our proprietary online logbook system, developed through practical experience, offers real-time monitoring and comprehensive property history tracking.We maintain strict quality control through a curated network of vetted contractors, ensuring consistent service delivery across London's most prestigious developments. Our proactive maintenance approach has demonstrated measurable savings of 6 per sq foot annually for clients. As industry innovators, we extend our expertise through global software licensing while maintaining our core focus on client-centric property stewardship. Our commitment to transparency is evidenced by our unique Property Service Certificate, which enhances property value through documented maintenance history. With 40% UK-based and 60% international clients, we bridge cultural and geographical gaps in property management.
Services
Property Management
Block Management
Property Logbook
Regular Servicing
Partner Network Access
Service Charge Management
Details
- Year established: 2012
Highlights and features
- We offer 24/7 personal property management with immediate response capabilities
- Our vetted contractor network ensures quality service at competitive rates
- Proactive maintenance schedules prevent property issues before they arise
- Unique online logbook provides comprehensive property history tracking
- Demonstrated cost savings of 6 per sq foot annually through efficient management
What people say
Professional, approachable, efficient
Hassle-free manner
Breath of fresh air
Services
Property Management
Our comprehensive property management service provides dedicated 24/7 support for luxury London residences. Clients receive a personal property manager, access to vetted contractors, and remote monitoring systems. The service includes regular maintenance scheduling and detailed reporting through our unique online logbook system.
Block Management
Specialist block management for London's prime residential developments includes financial administration, maintenance scheduling, and resident communications. Our services cover insurance management, Section 20 compliance, and service charge accounting through an online platform for transparency and efficiency.
Property Logbook
This unique digital system creates comprehensive property history records through initial audits and ongoing updates. The online portal tracks all maintenance activities, providing valuable documentation for insurance, sales, and mortgage purposes while demonstrating consistent property care and cost management.
Regular Servicing
Proactive maintenance scheduling prevents property issues through periodic servicing of critical systems. Our team implements cost-effective maintenance plans recorded in the property logbook, ensuring timely interventions that reduce breakdowns and maintain property value.
Partner Network
Access to our curated network of vetted contractors provides quality service at competitive rates. Partners meet our high standards for excellence and customer service, with network growth driven by client recommendations and ongoing performance evaluation.
People
Bill Shipton
Managing Director
Former British Army officer with property technology expertise. Founded Bold & Reeves in 2012 after identifying market gaps in luxury property management. Brings military discipline and innovation to residential asset management solutions.
Cliff Roffey
Head of Property Management
37 years plumbing and heating experience with senior roles in customer service management. Former Senior Property Manager with technical expertise in domestic and commercial systems. Joined leadership team in 2023.
Paul Caley
Senior Property Manager
35 years construction industry experience including Local Authority Building Control and major house builders. Technical expert in property management with project management skills since joining in 2013.
Matt Scott
Senior Property Manager
25 years property industry experience covering new builds to Grade 1 listed buildings. Practical expertise in property management for ultra-high-net-worth individuals with hands-on experience across London's prime property market.
Jozef Hill
Property Manager
Real Estate graduate with luxury property development experience. Rapidly progressed from assistant to property manager handling central London and country estates since 2023 promotion.
Questions
What services do you offer for luxury property owners?
We provide comprehensive property management including 24/7 support, proactive maintenance, online logbook systems, and access to vetted contractors for London's prime properties.
How do you help reduce property ownership costs?
Our proactive maintenance approach and partner network deliver average savings of £6 per sq ft annually through efficient management and wholesale rates.
Do you manage properties outside London?
While our focus is London's prime properties, we support 60% international clients through our technology platform and remote monitoring capabilities.
Are emergency services available outside regular hours?
Yes, our property managers provide 24/7 emergency support for urgent maintenance issues across all managed properties.
How does your property logbook system work?
Our digital logbook records all property interventions, maintenance history, and cost breakdowns through an online portal for complete transparency and property value enhancement.
What makes your property management different?
Our unique combination of military discipline, proprietary technology, and curated contractor network delivers measurable cost savings and proactive maintenance solutions for luxury properties.
