Business Details
31 Years
experience
Your Trusted Property Management Partner in Wiltshire
The Total Letting Service has been a trusted name in residential property management since 1995, offering tailored solutions for landlords and tenants across Wiltshire. As an ARLA Propertymark Protected agent, we combine regulatory compliance with over 25 years of local market expertise to deliver comprehensive services including tenant sourcing, property maintenance, and legal compliance. Our team of qualified professionals prioritises transparency, holding client funds in insured schemes and adhering to strict industry codes of practice.We specialise in bespoke property management strategies, ensuring landlords maximise returns while minimising risks through meticulous tenant vetting and proactive maintenance coordination. Our commitment to ongoing training and legislative updates positions us as a reliable partner in navigating the evolving rental market landscape.
Services
Property Management
Tenant Finding
Buy to Let Advice
Inventory Services
Maintenance Coordination
Details
- Year established: 1995
Highlights and features
- Regulated agent with Client Money Protection insurance
- Over 25 years of local property market expertise
- Tailored management packages for individual properties
- ARLA-certified staff with ongoing professional training
- Government-approved redress scheme membership
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
- The Association of Professional Inventory Providers
- Tenancy Deposit Scheme
What people say
Professional and helpful
Efficient maintenance
Stress-free experience
Excellent communication
Great tenant matching
Services
Property Management
Our comprehensive management service includes rent collection, maintenance coordination, and legal compliance. We handle day-to-day operations while ensuring properties meet safety standards through regular inspections. Landlords benefit from detailed financial reporting and proactive issue resolution, with optional maintenance fund management for unexpected repairs.
Tenant Finding
We market properties across multiple platforms and conduct thorough tenant vetting. Our process includes credit checks, employment verification, and reference validation. We prepare legally compliant tenancy agreements and manage deposit protection through government-approved schemes, ensuring secure and reliable tenant placements.
Buy to Let Advice
Our specialists provide market analysis and property selection guidance for new investors. We offer portfolio diversification strategies and financial planning support. The service includes mortgage sourcing assistance and yield optimisation recommendations to maximise long-term investment returns.
Inventory Services
We create detailed condition reports with photographic evidence for move-in and move-out processes. Our inventory service protects landlords against unfair damage claims through accurate documentation. The service includes schedule of condition preparation and joint tenant verification appointments.
Maintenance Coordination
We manage emergency and routine repairs through vetted contractor networks. The service includes quote verification, work supervision, and warranty management. Landlords receive regular maintenance updates and cost breakdowns for transparent budgeting.
Questions
What property management services do you offer?
We provide full-cycle management including tenant sourcing, rent collection, maintenance coordination, legal compliance, and financial reporting. Our services cover both short-term and long-term tenancies with customisable packages.
Are your fees competitive?
Our fees start at 10% monthly management fee plus VAT, with transparent pricing and no hidden charges. We offer value through comprehensive services that reduce landlord liabilities and administrative burdens.
How do you vet potential tenants?
We conduct credit checks, employment verification, landlord references, and affordability assessments. Comprehensive checks cost £43.20 including VAT, ensuring reliable tenant placements with minimal risk.
Do you handle property maintenance?
Yes, we coordinate emergency repairs and routine maintenance through approved contractors. Landlords receive cost estimates before work commences, with optional project management for major refurbishments.
What accreditations do you hold?
We are ARLA Propertymark Protected, The Property Ombudsman members, and Tenancy Deposit Scheme participants. These accreditations ensure regulatory compliance and client fund protection.
