Business Details
30 Years
experience
Trusted Property Letting in Malmesbury & Tetbury
Established in 1996, Maison Let is an independent letting agent specialising in residential property management across Malmesbury, Tetbury, and surrounding villages. Our team, led by director Jane Maslin with over 15 years' local expertise, combines deep market knowledge with a commitment to exceptional service for landlords and tenants. We prioritise transparency, offering free property valuations and maintaining compliance with evolving regulations through regular staff training. Our comprehensive management services cover everything from tenant referencing to maintenance coordination, ensuring a seamless experience. Accredited by the Property Ombudsman Scheme and a client money protection scheme, we uphold rigorous standards of professionalism. Our office in central Malmesbury operates six days a week, reflecting our dedication to accessibility and client satisfaction.Through decades of experience, we have cultivated a reputation for reliability, with landlords praising our proactive problem-solving and tenants valuing our responsive support. Our approach balances personal service with modern efficiency, leveraging local insights to match properties with suitable occupants. We maintain clear communication channels, providing regular updates and detailed documentation throughout tenancies. Our fee structure adheres strictly to legal guidelines, ensuring no hidden costs for clients. This combination of expertise, integrity, and community focus has sustained our position as a trusted local authority in property letting.
Services
Property Letting
Full Management
Tenant Referencing
Inventory Services
Maintenance Coordination
Details
- Year established: 1996
Highlights and features
- We have over 25 years' experience in local property management.
- Our team provides free property valuations with expert insights.
- We offer comprehensive tenant referencing and maintenance coordination.
- Our fees comply strictly with legal guidelines, ensuring transparency.
- We maintain accreditation with the Property Ombudsman Scheme.
Associations and certifications
- Property Ombudsman Scheme
- Client Money Protection Scheme
What people say
Excellent service
Impressed with thoroughness
Proactive problem-solving
Trustworthy team
Reliable support
Services
Full Property Management
We handle all aspects of property management from tenant acquisition to maintenance coordination. Our service includes monthly rent collection, property inspections, and emergency repairs. Landlords benefit from regular updates and detailed financial reporting while tenants receive responsive support throughout their tenancy.
Let Only Service
This service focuses on securing suitable tenants for your property. We conduct comprehensive referencing, prepare legal agreements, and manage the move-in process. Landlords receive their first month's rent upfront while retaining responsibility for ongoing management tasks.
Tenant Referencing
We perform detailed credit and rental history checks on prospective tenants. Our process verifies income, employment status, and previous landlord references to ensure reliable tenancies. This reduces risks for landlords while maintaining fair assessment criteria for applicants.
Inventory Services
We create detailed property condition reports before tenancies begin. These documents protect both landlords and tenants by recording existing damage and wear. Our inventory process includes photographic evidence and signed documentation for dispute prevention.
Maintenance Coordination
We manage all property maintenance requests promptly. Our team coordinates trusted contractors, obtains necessary approvals, and ensures timely completion of repairs. Emergency issues receive priority attention while routine maintenance is scheduled efficiently to minimise disruption.
People
Jane Maslin
Director
With over 15 years' local property experience, Jane leads our team in delivering exceptional service. Her expertise ensures compliance with regulations while maintaining personal client relationships that have sustained our business since 1996.
Lucy Maslin
Property Manager
Supporting Jane with property management, Lucy brings extensive local knowledge to tenant and landlord relations. Her attention to detail ensures smooth tenancy transitions and effective communication between all parties involved.
Ally Harley
Property Consultant
Ally specialises in property presentation and market analysis. Her proactive approach to identifying potential issues helps prevent problems before they arise, maintaining property standards and tenant satisfaction across our portfolio.
Karen Burgess
Administrative Manager
Karen oversees our documentation and compliance processes. Her organisational skills ensure accurate record-keeping and timely processing of tenancy agreements, deposits, and financial transactions for both landlords and tenants.
Questions
What areas do you cover for property management?
We operate in Malmesbury, Tetbury, and surrounding villages across Wiltshire and Gloucestershire, providing local expertise for both landlords and tenants.
How do you handle property maintenance requests?
Tenants submit issues through our system, and we coordinate prompt resolution. Emergency repairs receive immediate attention while non-urgent matters are scheduled efficiently to minimise disruption.
What fees do you charge landlords?
Our full management service costs 10% of monthly rent plus 50% of the first month's rent. The Let Only Service equals one month's rent, all inclusive of VAT.
How are tenancy deposits protected?
Deposits are held in a secure stakeholder account under the Tenancy Deposit Scheme, capped at 5-6 weeks' rent depending on annual value, with clear procedures for returns at tenancy end.
What tenant referencing checks do you perform?
We verify credit history, rental references, employment status, and income to ensure reliable tenancies, maintaining fair assessment criteria while protecting landlords' investments.
Can I get a free property valuation?
Yes, we offer free, no-obligation valuations with our experienced team to help landlords understand their property's market position and potential rental income.
