Business Details
15 Years
experience
Your Trusted Local Estate & Letting Agents in Wirral
Established in April 2011, Lesley Hooks operates as an independent and professional estate agency serving the Wirral area. Our high street offices provide integrated sales and letting services designed to meet individual client needs, combining extensive market knowledge with a commitment to exceptional customer care. As an independent agent, we prioritise transparency and trust, evidenced by our membership of The Property Ombudsman and the National Association of Estate Agents (NAEA). Our team brings decades of combined experience in property transactions, ensuring clients receive expert guidance throughout the sales or rental process. We maintain rigorous professional standards through participation in client money protection schemes and redress programs.Our local expertise spans Bebington, Bromborough, and surrounding areas, enabling us to deliver tailored property solutions. We continually invest in staff training to maintain industry-leading service quality, with negotiators specialising in current market trends and valuation accuracy. Our approach focuses on simplifying property transactions while maintaining open communication channels for all stakeholders. This dedication to service excellence has earned consistent positive feedback from clients navigating both sales and lettings markets.
Services
Property Sales
Property Lettings
Valuations
Property Management
Maintenance Reporting
Details
- Year established: 2011
Highlights and features
- We are members of The Property Ombudsman and NAEA for professional accountability
- Our team provides free accurate market valuations based on local expertise
- We offer integrated sales and letting services under one roof
- We maintain client money protection through Property Mark schemes
- Our negotiators specialise in current market trends and property finance
Associations and certifications
- The Property Ombudsman
- Property Mark Client Money Protection Scheme
- National Association of Estate Agents
What people say
Incredibly helpful
Brilliant communication
Best estate agents
Stress-free experience
Fast replies
Services
Property Sales
We specialise in residential property sales across Wirral, combining local market knowledge with professional standards. Our negotiators provide accurate pricing guidance and marketing strategies tailored to each property. With membership in The Property Ombudsman and NAEA, we ensure transparent transactions from valuation to completion.
Property Lettings
Our lettings service covers property management, tenant sourcing, and compliance requirements. We offer free valuations for rental potential and maintain client money protection through Property Mark schemes. The team handles all aspects from marketing to maintenance reporting.
Valuations
We provide free, accurate property valuations based on current market trends and local expertise. Our negotiators assess property condition, location, and comparable sales data to determine realistic pricing for both sales and rental markets across Wirral.
Property Management
Our comprehensive property management includes tenant relations, maintenance coordination, and compliance management. We offer landlords a hands-off approach with regular updates and ensure all legal requirements are met through our professional accreditations.
Maintenance Reporting
Tenants can report maintenance issues through our online system for prompt resolution. We coordinate repairs efficiently while maintaining communication with both landlords and tenants to ensure property upkeep standards are consistently met.
People
Lesley Hooks
Founder
With over a decade of experience in the property industry, Lesley established the agency to provide independent, client-focused estate services across Wirral while maintaining professional standards through industry memberships.
Rachael
Sales Negotiator
Handling sales transactions with expertise, Rachael maintains excellent client communication throughout the process and contributes to the agency's reputation for exceptional customer service in property transactions.
Victoria
Lettings Negotiator
Specialising in rental services, Victoria manages tenant relations and property maintenance issues while ensuring compliance with current lettings legislation and client money protection requirements.
Jake
Selling Agent
Jake coordinates property sales with efficiency, managing communication across transaction chains and maintaining the agency's commitment to stress-free property transfers for all parties involved.
Questions
What services do you offer as an estate agency?
We provide property sales, lettings, free valuations, property management, and online maintenance reporting services across Wirral.
How do your property valuation services work?
Our experienced negotiators offer free market appraisals based on local expertise, property condition, and current market trends.
Which areas do you cover?
We primarily serve Bebington, Bromborough, and surrounding Wirral areas with both sales and letting services.
What professional accreditations do you hold?
We are members of The Property Ombudsman (D5721) and Property Mark Client Money Protection Scheme (C0123858).
Can you help with rental property management?
Yes, we offer comprehensive lettings services including tenant placement, property maintenance, and compliance management.
