Business Details
19 Years
experience
Emergency
services
Trusted Letting Services in Kidderminster
Established in April 2007, J E Property Management operates as an independent high street letting agent specialising exclusively in rental industry services. Our business is owned and managed by Jeanette Hambrey and James Ellis, who maintain direct oversight of operations to ensure personalised service delivery. We provide comprehensive property management solutions for landlords, including tenant placement, maintenance coordination, and compliance management. Our in-house maintenance team and vetted contractors deliver prompt, professional service for tenants while securing discounted rates for landlords.With a focus on local market expertise, we match tenants to suitable properties and offer transparent fee structures starting at 9% + VAT for full management services. Our commitment to quality is evidenced by membership in the Client Money Protection scheme and the Property Redress Scheme, alongside adherence to government legislation. We maintain 24/7 availability for emergency situations and prioritise long-term tenant-landlord satisfaction through rigorous tenant vetting and quarterly property inspections.
Services
Property Management
Tenant Placement
Maintenance Coordination
Rent Collection
Compliance Services
Property Appraisals
Tenant Referencing
Emergency Repairs
Inventory Management
Lease Administration
Details
- Year established: 2007
Highlights and features
- We offer 24/7 emergency maintenance support for tenant issues
- Our in-house maintenance team secures discounted contractor rates for landlords
- Personal service from owner-directors with 17+ years local market expertise
- Transparent fee structure with no hidden setup or renewal charges
- Proven tenant vetting process reduces void periods and property risks
Associations and certifications
- Client Money Protection
- Property Redress Scheme
Services
Property Management
Our comprehensive property management service covers day-to-day operations for residential landlords. We handle tenant communications, rent collection, maintenance scheduling, and legal compliance requirements. With quarterly inspections and dedicated owner-director oversight, we ensure properties maintain value while minimising landlord responsibilities.
Tenant Placement
We match qualified tenants to rental properties through rigorous referencing processes. Our services include credit checks, landlord references, and affordability assessments. We maintain a priority waiting list of established tenants and offer accompanied viewings seven days a week to expedite placements.
Maintenance Coordination
Our vetted contractor network provides prompt maintenance solutions for emergency and routine repairs. We manage gas safety certifications, electrical compliance checks, and property upgrades. Landlords benefit from discounted trade rates while tenants receive guaranteed response times and professional service standards.
Tenant Referencing
We conduct thorough financial and residential history checks for prospective tenants. Our process includes credit file analysis, bank statement verification, and previous landlord references. For benefit recipients, we arrange guarantor agreements with additional credit assessments to ensure tenancy security.
Compliance Management
We ensure properties meet all legal requirements including EICR electrical safety certificates, gas safety records, and Energy Performance Certificates. Our services cover deposit protection registration, tenancy agreement drafting, and periodic compliance audits to maintain legislative adherence.
People
Jeanette Hambrey
Director
Co-founder with extensive rental industry experience, Jeanette oversees business operations and client relations. Her focus on customer satisfaction has built the company's reputation for approachable, high-standard property management services since 2007.
James Ellis
Director
Co-founder since 2008, James specialises in property portfolio development and market analysis. He provides strategic guidance for landlords on investment properties, rental yields, and market positioning to maximise returns.
Ryan Nicolson
Electrical Contractor
Director of Blueco Electrical, Ryan handles electrical compliance and smart home installations. He provides EICR testing, EV charging points, and emergency electrical repairs as part of our maintenance network.
Richard Monger
Plumbing Contractor
Owner of RPM Plumbing & Heating, Richard delivers gas safety services and emergency plumbing repairs. His Worcester Bosh accredited team provides priority response for our managed properties.
Questions
What fees do you charge landlords?
Our full management service starts at 9% + VAT for single properties, with tenant finder service from £500 + VAT. No setup or renewal fees apply.
How quickly do you find tenants?
We maintain a priority waiting list of established tenants and typically secure placements within one month of property instruction.
Do you offer 24-hour emergency support?
Yes, we provide 24/7 emergency maintenance cover for urgent issues like burst pipes or heating failures.
What compliance services do you provide?
We manage electrical safety certificates (EICR), gas safety checks, EPCs, and deposit protection scheme registrations for all managed properties.
Can I use my own contractors?
Landlords may use approved contractors of their choice, provided they hold relevant qualifications and insurance coverage.
How are maintenance costs controlled?
Our vetted contractors provide discounted trade rates, with prior cost approvals required for all repair work exceeding £100.
