Business Details
Trusted Real Estate Services in Chertsey
Johnson & Jones is a family-owned independent estate agency serving Chertsey, Ottershaw, Addlestone, Weybridge, and surrounding areas. With over 25 years of experience, our team combines traditional expertise with modern technology to deliver personalized service. We maintain long-term relationships with our clients and community, ensuring consistent support throughout property transactions. Our commitment to excellence is demonstrated through our membership in The Property Ombudsman scheme, reflecting adherence to professional standards.We specialize in residential sales, lettings, and property management, prioritizing transparency and client satisfaction. Our local market knowledge enables us to maximize property value and streamline transactions. By maintaining a stable, dedicated team, we ensure continuity and reliability for every client. Our approach emphasizes proactive communication, problem-solving, and building trust through ethical practices. We take pride in transforming property experiences into stress-free processes for homeowners and tenants alike.
Services
Property Sales
Property Letting
Property Management
Mortgage Assistance
Property Valuation
Highlights and features
- 25+ years of local property market expertise
- Stable, dedicated team with consistent client relationships
- Proactive communication and transparent transaction processes
- Member of The Property Ombudsman dispute resolution scheme
- Personalized service combining traditional methods with modern technology
Associations and certifications
- The Property Ombudsman
What people say
Excellent service
Knowledgeable team
Smooth process
Proactive communication
Personalized support
Services
Property Sales
Our property sales service leverages 25+ years of local market expertise to maximize your property's value. We combine professional photography, targeted marketing, and skilled negotiation to achieve optimal outcomes. Our team provides regular updates and transparent communication throughout the transaction process.
Property Letting
We offer comprehensive letting services including property marketing, tenant screening, and lease management. Our local knowledge ensures competitive rental pricing and quality tenant placement. Regular property inspections and prompt issue resolution maintain landlord satisfaction.
Property Management
Our management service covers maintenance coordination, rent collection, and tenant communication. We maintain detailed property records and provide regular financial reports. Emergency repair networks ensure 24/7 property support for landlords.
Mortgage Assistance
We connect clients with trusted mortgage advisors and provide documentation support for loan applications. Our team explains different mortgage options and helps prepare necessary paperwork for successful approvals.
Property Valuation
Accurate property valuations combine comparative market analysis with local trend insights. Our experienced team provides free, no-obligation assessments using recent sales data and current market conditions to determine realistic pricing strategies.
People
Tracy Johnson
Director
With over 25 years in real estate, Tracy leads our team with expertise in local market dynamics. She specializes in property negotiations and client relationship management, ensuring exceptional service standards across all transactions.
Craig D Murray
Manager
Craig oversees daily operations and property valuations. His 15+ years in the industry focus on accurate pricing strategies and client education, ensuring informed decision-making throughout the property journey.
Linda J Willox
Accounts Manager
Linda manages financial operations with 20 years of property accounting experience. She ensures transparent fee structures and efficient transaction processing, maintaining compliance with industry regulations.
Mandy Guyon
Accounts
Mandy supports financial operations with specialized knowledge of property transaction accounting. Her 12 years in real estate finance ensure accurate record-keeping and prompt resolution of payment-related queries.
Questions
What areas do you cover?
We specialize in Chertsey, Ottershaw, Addlestone, Weybridge, and surrounding Surrey areas, offering deep local market knowledge.
How quickly do properties sell?
Average sale time varies by property type, but our targeted marketing achieves viewings within days and completions within 8-12 weeks.
What fees do you charge?
Our transparent fee structure includes no hidden costs. Standard sales commissions apply with optional premium marketing packages available.
Do you offer online property management?
Yes, our digital portal provides real-time updates, document sharing, and communication tools for landlords and tenants.
How do you market properties?
We use professional photography, 3D virtual tours, and targeted online campaigns across major property portals and social media platforms.
Can you help with urgent sales?
Our priority service offers accelerated marketing and dedicated negotiation support for time-sensitive property transactions.
