Thomson Residential Lettings
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Thomson Residential Lettings
We have a simple philosophy at Thomson Residential Lettings, to provide the best customer service possible with a fresh, modern outlook. We aim to have our clients regard us as the best Letting Agent in Glasgow by promoting and delivering the highest service standards. An independent company with over 20 years experience in the letting industry we pride ourselves on striking the balance between traditional values and a contemporary approach.

We are a Letting Agent in Glasgow Southside and manage properties throughout the city and the West of Scotland. We are committed to servicing the needs of both landlords and tenants. By only focussing on residential lettings we are never distracted from what we aim to achieve and are able to stay solely occupied in providing the highest service levels.

Practical advice on what it takes to be a landlord & remedial work to bring property up to standard if required. Neil from Thomson Residential Lettings was extremely helpful and goes the extra mile, we had some obstacles in the way before we could secure the lease (pets and a long notice period on the old flat) but Neil helped us to get to a compromise with the landlord.
Services
At Thomson Residential Lettings we believe that having a simple, modern approach results in the best possible rental experience for both landlords and tenants.
At the heart of this philosophy is communication, something that is often lacking in the rental sector but is at the top of the list of needs for clients.
We understand this and strive to perform to our own high standards in everything we do.
From initial approach through to end of tenancy, we want both landlord and tenant to have experienced a stress free and enjoyable rental.
Having 20 years experience in the letting industry you could assume that you've seen it all.
At Thomson Residential Lettings we realise however that the market is constantly changing and we need to continually adapt to the ever changing demands that are placed on both the letting agent and the landlord.
Fundamentally though, we believe that the key to effective management is to keep it simple.
It is a small word but one that comes up time and time again when in conversation with landlords.
So many times have we spoken to a landlord who is letting their property and is unhappy with the service their current agent is providing.
At Thomson Residential Lettings we understand that tenants often feel like they are overlooked in the process of renting and that their needs are not recognised.
Many times have we come across tenants who are looking for property to let in Glasgow southside and beyond who have expressed dissatisfaction in the service they have received from their current landlord.
The usual complaints emerge of repairs not being undertaken in a timely manner, queries not being answered, lack of general maintenance in the property and unnecessary delays or unexpected deductions during the deposit return process.
When we visit your property to carry out an accurate appraisal and we will talk to you about the property market in your area, compared rentals evidence, local demand for similar properties, outline our tailored marketing plan to maximise the value of your home and provide details of our landlords support strategy right through to completion.
We have arrangements in place should a tenant have an emergency outside of office hours.
An emergency is where a property or items within a property can be damaged e.g. a substantial water leak, or where there is a problem with heating, hot water or electrics and the issue CANNOT WAIT UNTIL THE NEXT AVAILABLE WORKING DAY.
If for any reason these numbers do not respond then tenants should arrange a contractor, pay for their services and provide us with a receipt on the next available working day.
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