Business Details
36 Years
experience
Your Trusted Estate Agents in Ely, Cambridgeshire
Established in 1990, we are a family-owned independent estate agency with a proven track record in property sales, lettings, and management. Since Matthew and his family acquired the business in 2005, we have maintained a reputation for integrity, professionalism, and client-focused service. Our team combines decades of experience with expert local market knowledge across Ely and surrounding areas. We prioritise transparent communication, regular updates, and tailored solutions for landlords, tenants, vendors, and purchasers.Our services include accurate valuations, premium property marketing, thorough tenant vetting, and responsive property management. We invest in high-quality photography and floor plans to enhance property presentations. With a commitment to continuous improvement, we adapt to legislative changes and market trends while maintaining a personal, approachable ethos. Our long-term client relationships and positive testimonials reflect our dedication to exceeding expectations in every transaction.
Services
Property Sales
Property Lettings
Property Management
Valuation Services
Tenant Vetting
Repairs Coordination
Photography Marketing
Legal Compliance
Rent Collection
Quarterly Inspections
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of combined local property market expertise.
- Our team provides tailored property management solutions with 24/7 client support.
- We guarantee premium property marketing with professional photography and floor plans.
- Our responsive management service includes quarterly inspections and prompt repairs.
- We maintain transparent communication with regular updates throughout transactions.
Associations and certifications
- Propertymark Client Money Protection Scheme
What people say
Excellent service
Professional and responsive
First-class customer experience
Thorough property management
Prompt issue resolution
Services
Property Sales
Our sales service combines expert local market knowledge with targeted marketing strategies. We offer accurate valuations, professional photography, and floor plans to maximise property visibility. With experienced negotiators and transparent communication, we guide vendors through every stage from listing to completion, ensuring optimal sale prices and minimal delays.
Property Lettings
We specialise in connecting landlords with reliable tenants through rigorous vetting processes. Our service includes Right to Rent checks, inventory management, and competitive rental appraisals. By maintaining regular communication and providing legal compliance support, we ensure stress-free tenancies and long-term property occupancy.
Property Management
Our comprehensive management covers rent collection, repair coordination, and tenant relations. Quarterly inspections and a network of approved contractors ensure property maintenance standards. We handle deposits, utility notifications, and HMRC deductions while providing landlords with regular updates and financial reports.
Valuation Services
We provide accurate, obligation-free property valuations based on current market trends and comparable sales. Our local expertise helps vendors set competitive prices while ensuring realistic expectations. Valuations consider property condition, location, and recent transaction data to maximise returns.
Tenant Vetting
Our thorough vetting process includes credit checks, employment verification, and previous landlord references. This minimises risks for landlords while ensuring fair assessments for tenants. We maintain compliance with legal requirements while identifying reliable occupants for rental properties.
People
Matthew
Director
Director with over 18 years' experience in estate management. Specialises in local market analysis and client relations. Maintains daily oversight of operations and property transactions.
Andrew
Sales Director
Experienced sales director with a decade of local agency expertise. Recognised for client-focused negotiations and property marketing strategies. Manages sales operations from initial valuation to completion.
Vickey
Office Manager
Over five years in lettings administration. Coordinates routine property visits and office operations. Provides tenant and landlord support with a personable, service-oriented approach.
Barbara
Accounts Manager
16-year team member managing financial operations. Handles accounting processes and client inquiries. Combines financial expertise with in-depth knowledge of property management requirements.
Emma
Lettings Administrator
Manages inventory checks and property inspections. Balances administrative duties with hands-on tenant interactions. Applies practical property management experience from daily operations.
Questions
What areas do Keeleys Sales, Lettings & Property Management Sales, Lettings & Property Management cover?
We primarily serve Ely, Cambridgeshire, and Maldon, Essex, with extensive local market knowledge in both regions.
How often do property inspections occur?
We conduct quarterly inspections as standard, with additional visits available upon request or specific concerns.
What fees apply for property management?
Our full management service costs 12% Inc VAT, covering rent collection, repairs, and tenant coordination.
Do you offer free property valuations?
Yes, we provide obligation-free valuations with detailed market analysis to determine accurate property worth.
How are maintenance issues handled?
We coordinate prompt repairs through approved contractors, ensuring quality workmanship and cost-effective solutions.
What tenant vetting processes exist?
We perform credit checks, employment verification, and reference validation to ensure reliable tenant placements.
