Business Details
Emergency
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Trusted Lettings and Property Management in Gloucester
Pro Services is a family-run lettings and property management business operating from Tuffley, Gloucester. With over two decades of experience, we have cultivated a loyal client base of landlords both domestically and internationally. Our commitment to quality service is reinforced through memberships with Safeagent and The Property Ombudsman, ensuring client money protection and adherence to industry standards. We maintain a dedicated maintenance team of local contractors to address property needs promptly.Our services include tenant referencing, rent collection, safety compliance checks, and property marketing, tailored to meet the evolving demands of landlords and tenants alike. Established in 2005, our expertise spans property management, legal compliance, and client-focused solutions, positioning us as a trusted partner in the private rented sector.
Services
Lettings
Property Management
Tenant Referencing
Maintenance Services
Deposit Registration
Highlights and features
- We have over 20 years of experience in residential lettings.
- Our family-run business prioritises personalised client service.
- We are members of Safeagent and The Property Ombudsman for accountability.
- In-house tenant referencing ensures swift and reliable placements.
- Local contractors provide prompt property maintenance solutions.
Associations and certifications
- Safeagent
- The Property Ombudsman
Services
Lettings
We specialise in residential lettings, connecting landlords with tenants through accompanied viewings and in-house tenant referencing. Our process ensures compliance with legal requirements, including EPC and gas safety certificates. We handle rent collection, deposit registration, and tenancy agreements, offering a streamlined solution for landlords seeking reliable tenants.
Property Management
Our full management service includes routine inspections, maintenance coordination, and annual accounting reports. We ensure properties meet legal standards with gas safety checks, electrical certifications, and deposit protection via the My Deposits Scheme. Landlords benefit from monthly rent transfers and dedicated support for compliance and tenant communication.
Tenant Referencing
We conduct comprehensive tenant referencing in-house, covering credit history, right-to-rent verification, and affordability assessments. This process minimises risks for landlords by ensuring tenants meet financial and legal criteria. References are completed swiftly to expedite tenancy agreements without compromising due diligence.
Maintenance Services
Our local contractor network addresses property maintenance needs promptly, from emergency repairs to routine upkeep. Services include plumbing, electrical work, and safety checks for smoke/CO detectors. We prioritise swift resolution to maintain property standards and tenant satisfaction, ensuring compliance with health and safety regulations.
Deposit Registration
We manage deposit registration with authorised schemes, ensuring compliance with legal requirements. Deposits are held securely and returned post-tenancy after deductions for damages or unpaid rent. Detailed inventories and clear documentation protect both landlords and tenants, fostering transparency throughout the process.
People
Paul
Proprietor
With over 25 years in lettings, Paul established Pro Services as a family-run specialist in property management. His expertise ensures a professional service focused on landlord and tenant satisfaction.
Nigel
Lettings Manager
Nigel brings two decades of customer service experience, managing tenancies from start to finish. His focus on tenant relations and compliance ensures smooth property management for landlords.
Lindsay
Lettings Negotiator
Lindsay joined Pro Services in 2015, offering in-depth knowledge of the property portfolio. Her local authority experience enhances support for landlords and tenants alike.
Questions
What services does Pro Services offer for landlords?
We provide lettings, property management, tenant referencing, rent collection, compliance checks, and maintenance coordination.
Are there additional fees for tenancy setup?
Yes, fees include tenancy setup (£375), credit checks (£54), and compliance certificates (EPC, Gas Safety, etc.).
How long are tenancy agreements typically?
Most agreements are Assured Shorthold Tenancies for a minimum of six months.
Do you handle emergency maintenance requests?
Yes, we offer emergency contact options for urgent property issues.
What areas do you cover?
We operate in Gloucester and surrounding areas including Tuffley, Brockworth, and Quedgeley.
