Stone & Long
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Stone & Long Stone & Long Residential Lettings is a fast growing Nottingham-based Letting Agency covering the whole of Nottinghamshire and surrounding areas. Stone & Long pride themselves on their professional and specialist knowledge of the rental sector in Nottingham. Our services include residential, commercial, parking spaces and HMO's. We offer free no obligation valuations for all landlords and offer a variety of services to include fully managed and tenant find only services.

Our lettings and property management team are hardworking, motivated and are dedicated to always go the extra mile. As well as having an enviable record for maintaining lasting relationships with both tenants and landlords, we are also a continually growing company who strive to offer the best customer service. We are happy to tailor our services to each individual landlord and offer bespoke services to all of our clients.

With services such as lease agreements, stringent inspections, rent reviews and a dedicated property maintenance team you can be confident your investment will stay safe and secure in our care.
Highlights

read more › As part of the housing act 1988 each rental property is required to have an EPC in place with a rating of E or above in place before it is advertised. The gas safety regulations 1994 came into effect to ensure that gas appliances are properly installed and maintained in a safe condition to avoid any risk of Carbon Monoxide poisoning. It's the responsibility of all landlords that all gas appliances and gas installation pipework are checked for safety once a year by a member of the Gas Safe Register.

read more › We are excited to introduce that we are now working with Matterport which is an exciting inavitice piece of technology. This allows us to carry out a detailed 3D tour of the property which is fully interactive and allows prospective tenants to view the property without even stepping inside! We are currently offering new landlords a free Mattertport Tour to assist with marketing the property.

read more › If you wish to leave the property, we require one months' notice from you. This notice must be given to us in writing or emailed to us at the following address info@stoneandlong.com. If your tenancy is coming to an end, we require one months' notice prior to the tenancy end date. If you are on a periodic tenancy, we also require the one months' notice as per the above.

read more › If you have an emergency* at your property that would require immediate attention but it happens outside of our hours of business, then it will be your responsibility as tenants to act appropriately and take the best course of action possible to ensure basic maintenance steps are applied and that damage to the property is kept to a minimum. We don't offer a full 24-hour service but we do have an "out of hours" telephone which we will monitor on a regular basis. Please call or text 07507 459903 and leave a message.

read more › Let us know so that we can keep an eye on the property in your absence and carry out checks if necessary;. During the winter months, you should leave the heating on even if this is for an hour a day. This is to ensure that the pipes do not freeze over and burst. This could result in a serious leak in your property.

read more › Once you have paid your deposit, this is then protected under the Deposit Protection Scheme and you will be provided with a certificate on the commencement of the tenancy. When you collect your keys to your new home you will be given an inventory which will include photos of the property and a schedule of condition. This would have been prepared shortly before your move in. You will then have 7 days to make any comments on the inventory and return this copy back to us. Once you have handed in your notice and a check out day has been arranged with you, we will attend the property to do a check out.

read more › In order to reserve a property you will need to pay the first week's rent as a holding deposit. Please note the holding fee is per property and not per tenant. Once your application has been approved this money will then be treated as part of your initial rent. Please note that if your application isn't successful your money will be refunded to you so long as the application you provided to Stone & Long was accurate and truthful information, and the right to rent checks are provided and valid. Please note your credit score will need to be above 550 out of 856 otherwise your application will be deemed to be unacceptable.

read more › Our fully managed service means that you don't have to worry about anything. We will make sure your property is compliant with all legislation current and ongoing and that everything is taken care of when it comes to maintenance and repairs. As all landlords are different, we make sure to tailor our service to the needs of each landlord. Full referencing of potential tenants; credit checks, landlord reference and employment reference.

read more › In our tenant find service, we find you a tenant for your property and then at the point they move in we transition everything over to the landlord to be able to manage the property. We charge 60%+VAT (72% including VAT) of the first month's rent (with a minimum fee of 300). Full referencing of potential tenants; credit checks, landlord reference and employment reference. Extra services such as inventories, floor plans, deposit protection, check in/out, etc. can be added to this service; please enquire.

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