Business Details
Emergency
services
Property Management Services in Middlesbrough
Established with over 40 years of combined experience in residential and commercial property management, we operate as a family-owned business dedicated to delivering comprehensive property solutions. Our team understands the unique needs of both landlords and tenants, offering tailored services that ensure compliance with current legislation while maintaining a focus on client satisfaction. With a 24-hour emergency call-out service and a network of trusted contractors, we provide reliable maintenance and repair support.Accredited by the UK Association of Letting Agents (UKALA) and the National Landlords Association (NLA), we adhere to strict professional standards. Our commitment to transparency is demonstrated through client money protection schemes and government-approved deposit protection. We specialise in property lettings, tenant management, and end-to-end property administration, serving clients across the Teesside region with a balance of scale and personal care.
Services
Property Management
Tenant Services
Landlord Services
Emergency Repairs
Deposit Protection
Highlights and features
- We have over 40 years of combined experience in property management.
- Our 24-hour emergency call-out service ensures urgent issues are resolved promptly.
- We are accredited members of the UK Association of Letting Agents (UKALA).
- We offer comprehensive property management from tenant vetting to maintenance.
- Our local expertise covers the Teesside area's specific housing requirements.
Associations and certifications
- UKALA Client Protection Scheme
- Property Redress Scheme
- mydeposits
Services
Property Management
We provide end-to-end property management services for residential and commercial landlords. Our team handles rent collection, tenant vetting, maintenance coordination, and compliance with housing regulations. With decades of local market expertise, we ensure properties are well-maintained and tenancies run smoothly, offering peace of mind to property owners across Teesside.
Tenant Services
Our tenant services include property searches, application support, and ongoing tenancy management. We offer access to quality, compliant housing stock and provide guidance through the rental process. From referencing to deposit protection, we ensure transparent, fair treatment for tenants while maintaining strong relationships with landlords to resolve issues promptly.
Emergency Repairs
Available 24/7, our emergency repair service addresses urgent property issues. We coordinate with vetted contractors to resolve problems swiftly, minimising disruption for tenants and protecting landlords' investments. This service covers plumbing, electrical faults, and other critical maintenance needs, ensuring properties remain safe and habitable at all times.
Deposit Protection
We safeguard tenant deposits through government-approved schemes like mydeposits. All funds are held in designated client accounts, with clear procedures for deductions and returns. This service provides legal compliance and dispute resolution support, ensuring transparency and trust between landlords and tenants during tenancy agreements.
Landlord Compliance
We ensure properties meet all legal requirements, including gas safety certificates, electrical inspections, and energy performance standards. Our compliance service covers documentation preparation, statutory checks, and licensing applications, helping landlords avoid penalties while maintaining high safety and quality standards for their rental properties.
Questions
What property management services do you offer?
We provide full property management including tenant vetting, rent collection, maintenance coordination, compliance checks, and 24-hour emergency support for landlords across Teesside.
How do you handle emergency repairs?
Our 24-hour emergency service dispatches vetted contractors to resolve urgent issues like plumbing or electrical faults, ensuring tenant safety and property protection.
Are you accredited by industry bodies?
Yes, we are members of the UK Association of Letting Agents (UKALA) and the National Landlords Association (NLA) with client money protection.
What areas do you cover?
We primarily serve the Teesside area, including Middlesbrough and surrounding regions, offering local market expertise for landlords and tenants.
How are fees structured?
Our full management service costs 12% of collected rents plus one-time setup and marketing fees, with transparent pricing for compliance and administrative tasks.
How are tenant deposits protected?
Deposits are held in government-approved schemes like mydeposits, with clear procedures for deductions and dispute resolution to ensure fair treatment for all parties.
