Business Details
34 Years
experience
Expert Property Services in Newcastle-under-Lyme
Established in 1992, Rory Mack has built a reputation as a trusted commercial property consultancy serving Staffordshire and the wider Midlands region. Our team of experienced professionals delivers tailored advice designed to maximise property value while minimising client hassle. With a hands-on approach and deep local market knowledge, we specialise in commercial and residential property transactions, valuations, and management services. Our commitment to open communication and transparency ensures clients receive expert guidance throughout every stage of their property journey. We pride ourselves on treating every investment as if it were our own, offering personalised solutions for businesses of all sizes. From first-time buyers to established investors, our dedicated team provides strategic support across sales, lettings, and lease renewals.With over three decades of industry experience, we combine traditional values with modern expertise to deliver exceptional client outcomes. Our comprehensive service portfolio includes property management, block management, and specialist advice on business rates and dilapidations. Recognised for our professionalism and responsiveness, we maintain long-standing relationships with clients through consistent, high-quality service delivery. Our local expertise extends across Stoke-on-Trent, Staffordshire, and key areas of the Midlands, supporting clients with informed decision-making and market insights.
Services
Commercial Property Sales
Residential Valuations
Property Management
Lease Renewals
Business Rates Advice
Block Management
Building Surveys
Dilapidations Assessments
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience in commercial property consultancy
- Our team provides fully personalised property management services
- We offer in-depth local market knowledge across the Midlands region
- We maintain transparent communication throughout all property transactions
- We deliver comprehensive services covering sales, lettings, and valuations
What people say
Incredibly helpful
Exceptional service
Knowledgeable about current market
First class communication
Highly recommend
Services
Commercial Property Sales
We specialise in commercial property transactions across Staffordshire and the Midlands. Our expert agents provide market analysis, negotiation support, and transaction management for businesses buying or selling commercial premises. With local market knowledge and industry expertise, we ensure optimal property valuations and successful sales outcomes for clients.
Residential Valuations
Our RICS-registered surveyors deliver accurate residential property valuations for probate, inheritance tax, and sale purposes. Using current market data and comparable sales analysis, we provide detailed valuation reports that meet professional standards while helping clients make informed property decisions.
Property Management
We offer comprehensive property management services for commercial and residential assets. Our team handles tenant relations, maintenance coordination, and compliance requirements while ensuring landlords receive regular property updates and financial reporting to maximise investment returns.
Lease Renewals
Specialising in commercial lease renewals under the Landlord and Tenant Act 1954, we provide strategic advice for landlords and tenants. Our services include market analysis, lease term negotiation, and legal compliance support to achieve favourable renewal terms for both parties.
Business Rates Advice
We provide expert guidance on business rates assessments and appeals. Our team helps commercial property owners understand rateable values, challenge assessments when appropriate, and navigate compulsory purchase processes to protect property investments and minimise tax liabilities.
People
Danielle
Senior Property Manager
Experienced property manager handling business operations with exceptional client service. Demonstrates strong communication skills and professionalism in managing client property portfolios and tenant relationships effectively.
Josh
Commercial Lettings Agent
Skilled commercial property specialist providing expert guidance on sales and leasing. Known for pleasant manner and comprehensive market knowledge that helps clients achieve successful property transactions.
Martin
Senior Surveyor
Experienced surveyor offering property valuation and transaction support with exceptional service quality. Provides punctual, knowledgeable assistance while maintaining strong client relationships through clear communication and professional expertise.
Steve
Commercial Valuation Expert
Specialist in commercial property valuations with deep market understanding. Delivers accurate property assessments that help clients achieve optimal sale prices through professional valuation advice and market analysis.
David
Client Services Director
Oversees client service delivery ensuring exceptional standards across all property transactions. Leads finance team operations while maintaining high client satisfaction through responsive, professional service provision.
Questions
What commercial property services do you offer?
We provide commercial property sales, lettings, valuations, lease renewals, and business rates advice across Staffordshire and the Midlands region.
How can you help with residential property transactions?
Our residential services include property valuations, homebuyer reports, and building surveys to support informed purchase or sale decisions.
What areas do you cover?
We operate throughout Stoke-on-Trent, Staffordshire, Cheshire, Shropshire, and the wider Midlands region.
Do you offer property management services?
Yes, we provide comprehensive property management including tenant relations, maintenance coordination, and financial reporting for commercial and residential properties.
How do you handle lease renewal negotiations?
We specialise in lease renewals under the Landlord and Tenant Act 1954, offering market analysis and negotiation support for favourable terms.
What makes your services different?
With 30+ years' experience, we combine local market expertise with personalised service to deliver tailored property solutions that maximise client value.
