Business Details
Emergency
services
Your Trusted Partner for Real Estate Solutions in Crawley
New Move Estate Agents was founded by Lee and John on the principle of delivering exceptional property results through a combination of market expertise and entrepreneurial innovation. Our team brings diverse skills and backgrounds, united by a shared passion for property and a commitment to understanding client needs. We prioritise quality over quantity, curating unique properties that reflect individual character while ensuring transparent fees and professional advice. With a customer-focused approach, we offer tailored solutions for property sales, lettings, and management across London, Sussex, and Surrey.Our services are designed to simplify the property journey, whether buying, selling, or renting, with a focus on trust, creativity, and results. We adhere to strict regulatory standards, including membership of Safe Agent, The Property Redress Scheme, and the Deposit Protection Service, ensuring client protection and peace of mind. Our local expertise and dedication to innovation position us as trusted partners in the evolving property market.
Services
Property Sales
Lettings
Property Management
Valuations
Tenant Services
Highlights and features
- We combine market expertise with entrepreneurial innovation for tailored property solutions.
- Our customer-focused approach ensures transparent fees and professional advice.
- We offer 24/7 emergency repair services for landlords.
- Our team provides accurate property valuations based on current market trends.
- We adhere to strict regulatory standards for client protection and trust.
Associations and certifications
- Safe Agent
- The Property Redress Scheme
- Deposit Protection Service
Services
Property Sales
Our property sales service guides clients through every step of selling their home. We provide accurate valuations, professional marketing, and transparent advice to ensure competitive pricing and swift transactions. With local expertise in London, Sussex, and Surrey, we attract qualified buyers and negotiate optimal outcomes. Our team handles viewings, offers, and legal coordination, simplifying the process for sellers.
Lettings
We offer comprehensive letting services for landlords seeking reliable tenants. Our process includes property appraisals, marketing on Rightmove, tenant referencing, and legally sound agreements. We manage viewings, deposits, and compliance with UK regulations, ensuring a smooth rental experience. Landlords benefit from regular financial reporting and dedicated support throughout the tenancy.
Property Management
Our full-service property management covers maintenance, rent collection, and tenant communication. We conduct regular inspections, coordinate repairs, and provide 24/7 emergency support. Landlords receive monthly payments and detailed reports, while tenants enjoy prompt issue resolution. This service ensures compliance with legal standards and long-term investment protection.
Valuations
We deliver accurate property valuations based on local market trends, recent sales, and property condition. Our consultants assess size, layout, and demand to determine realistic pricing. Sellers and landlords receive free, no-obligation valuations with insights into factors affecting value, such as economic conditions and renovation potential.
Tenant Services
Our tenant services ensure a secure and hassle-free rental experience. We provide safety certificates, inventory checks, and deposit protection. Tenants can access a 24hr emergency line for urgent repairs and receive guidance on rights and responsibilities. We manage inspections, maintenance, and check-out processes to maintain property standards and tenant satisfaction.
People
Lee Raymond
Director
Lee co-founded New Move with a vision to redefine property services through customer-centricity and innovation. His background in finance and care industries informs a unique approach to client needs.
John Michael
Director
John brings extensive industry experience to New Move, focusing on market dynamics and property valuations. His leadership ensures a balance of expertise and creativity in service delivery.
Patrick Woolgar
Mortgage Adviser
Patrick supports clients with mortgage solutions, leveraging his knowledge to simplify financing options and enhance property transaction experiences.
Gwen Kenmuir
Partner
Gwen contributes strategic insights to New Move's operations, ensuring alignment with market trends and client expectations through her deep understanding of property dynamics.
Parmjot Bansoodeb
Partner
Parmjot plays a key role in expanding New Move's services, combining local market knowledge with innovative strategies to drive growth and client satisfaction.
Questions
What areas do New Move cover?
We operate across London, Sussex, and Surrey, offering property sales, lettings, and management services tailored to local market conditions.
How can I get a free property valuation?
Contact us via phone or our website to schedule a free, no-obligation valuation. Our consultants assess your property's value based on current market trends.
What fees are involved for tenants?
Tenants pay a holding deposit (1 week's rent) and security deposit (5 weeks' rent). Additional fees apply for amendments or early termination as outlined in our terms.
Do you offer 24/7 emergency support?
Yes, we provide a 24hr emergency line for landlords and tenants to address urgent property issues outside regular business hours.
How are rental payments handled?
Rent is collected monthly and transferred directly to landlords. We ensure timely payments and manage arrears with interest at 3% above the Bank of England base rate.
What accreditations does New Move hold?
We are members of Safe Agent, The Property Redress Scheme, and the Deposit Protection Service, ensuring compliance and client protection.
