Business Details
26 Years
experience
Your Trusted Real Estate Partner in Horsham
Lines and James was established in 2000 by Patricia James and John Lines through the merger of their respective agencies. Now solely managed by Patricia, the company oversees over 450 properties in Horsham and surrounding areas. Our ethos centres on first-rate service, driven by a passion for property and a commitment to maintaining an excellent reputation. The team, all local residents, operates from a Grade II listed building on Worthing Road, offering expertise in residential sales and lettings.We prioritise professionalism, honesty, and transparency, ensuring landlords and tenants receive tailored services. Accredited by ARLA, NAEA Propertymark, and The Property Ombudsman, we adhere to strict standards. Our approach focuses on matching quality properties with responsible tenants, supported by memberships in client protection schemes. With nearly two decades of local experience, we aim to be Horshams leading letting agent through dedication and community knowledge.
Services
Sales
Lettings
Property Management
Rental Valuation
Tenant Find
Rent Collection
Fully Managed Service
Details
- Year established: 2000
Highlights and features
- We have nearly 20 years of local property expertise in Horsham.
- Our team lives locally and understands area-specific market needs.
- We are accredited by ARLA and NAEA Propertymark for professional standards.
- We offer tailored property management services for landlords.
- We operate under strict Client Money Protection Scheme guidelines.
Associations and certifications
- ARLA
- NAEA Propertymark
- The Property Ombudsman
- Tenancy Deposit Scheme
- Safe Agent
What people say
Excellent service
Resolved issues quickly
Thorough tenant assessment
Trusted for years
Valuable support
Services
Residential Lettings
We specialise in residential lettings, offering tailored tenant placement services. Our process includes property marketing, accompanied viewings, and tenant vetting to ensure quality matches. Landlords benefit from regular property inspections and rent collection management.
Sales
Our sales service covers property valuation, marketing, and transaction management. We provide guidance on compliance and market conditions to maximise returns. The team handles viewings and negotiations to streamline the selling process.
Property Management
We offer comprehensive property management, including rent collection, repair coordination, and tenant communication. Our routine inspections and approved contractor network ensure properties remain well-maintained throughout tenancies.
Questions
What areas do you cover?
We operate primarily in Horsham, Southwater, Crawley, and surrounding West Sussex areas.
Are you accredited by industry bodies?
Yes, we are members of ARLA, NAEA Propertymark, and The Property Ombudsman for professional standards.
How can I pay rent?
Rent payments can be made online through our secure payment portal.
What services do you offer landlords?
We provide tenant find, rent collection, and fully managed property services with tailored options available.
How are properties marketed?
Properties are advertised on major portals, with accompanied viewings and professional marketing materials included.
Do you offer rental valuations?
Yes, we provide free rental valuations to help landlords determine competitive pricing.
