Business Details
Professional Property Letting Services in Ashford
Lockwood Lettings and Management Lettings and Management is an independent lettings agency based in Ashford, Middlesex, specialising exclusively in residential lettings and property management. Our dedicated team of experienced professionals prioritises the needs of both tenants and landlords, delivering tailored services that exceed expectations. With a deep understanding of the local rental market, we combine strong industry expertise with a commitment to transparency and client satisfaction. Our services include property advertising, tenant referencing, and comprehensive property management, supported by modern tools such as high-resolution digital photography and detailed floor plans. We pride ourselves on maintaining a professional edge while fostering long-term relationships built on trust and reliability.Our team's extensive experience in the Ashford rental market ensures landlords maximise income while tenants find homes that meet their specific requirements. We operate with a clear philosophy of prioritising quality over quantity, ensuring every transaction reflects our core values of honesty and direct communication. Our office hours are designed to accommodate clients' schedules, and our online platforms provide real-time access to available properties. We actively engage with both landlords and tenants to streamline the rental process, from initial property viewings to tenancy renewals. Our membership with The Property Ombudsman underscores our commitment to professional standards and client protection.
Services
Residential Lettings
Property Management
Tenant Services
Landlord Services
Property Viewings
Highlights and features
- We specialise exclusively in residential lettings and property management in Ashford and surrounding areas
- Our team has over 20 years of combined experience in the local rental market
- We provide tailored services with a personal approach for both landlords and tenants
- Our online platform features high-resolution property images and detailed floor plans
- We maintain professional standards through membership with The Property Ombudsman
Associations and certifications
- The Property Ombudsman
- Money Shield
What people say
Professional service
Local market expertise
Stress-free processes
Dedicated support
Quality properties
Services
Residential Lettings
Our residential lettings service connects tenants with quality rental properties across Ashford and surrounding areas. We offer comprehensive support including property viewings, application processing, and reference checks. Our local market expertise ensures landlords achieve optimal rental returns while tenants find homes matching their specific requirements.
Property Management
We provide full-service property management solutions for landlords, including tenant placement, rent collection, and property maintenance. Our proactive approach ensures properties remain well-maintained while maximising investment returns. We handle all aspects of the tenancy lifecycle from start to finish.
Tenant Services
Our tenant services include property search assistance, application guidance, and ongoing support throughout the tenancy. We streamline the rental process with flexible viewing times and straightforward documentation. Our team ensures tenants receive prompt responses to queries and concerns.
Landlord Services
We offer tailored landlord services covering property marketing, tenant selection, and financial management. Our local expertise helps maximise rental income while minimising void periods. We provide regular property updates and transparent financial reporting to property owners.
Property Viewings
We arrange flexible property viewings to accommodate tenants' schedules, including evenings and weekends. Our agents provide detailed property information during inspections and address any questions about the rental process and local area amenities.
People
Mark Cognet
Founder
With over 20 years' experience in the property industry, Mark established Lockwood Lettings and Management Lettings and Management Lettings after running a successful estate agency branch. His industry recognition stems from exceptional client service standards and deep local market knowledge in Ashford.
Dawn
Senior Property Manager
Dawn brings 13 years' lettings industry experience to her role, including 5 years at Lockwood Lettings and Management Lettings and Management. She specialises in balancing landlord and tenant needs while maintaining high client satisfaction levels through her personable approach and property management expertise.
Claire
Property Manager
As a dedicated property manager, Claire oversees property maintenance and tenant relations. Her friendly approach and commitment to client care make her an integral part of the Lockwood Lettings and Management Lettings and Management team supporting both landlords and tenants.
Debbie
Renewals Administrator
Debbie manages tenancy renewals with over 16 years' experience in property administration. Her attention to detail and client-focused approach ensures smooth renewal processes while maintaining strong relationships with both landlords and tenants.
Kelly Higgs
Negotiator
Kelly combines seven years' Lockwood Lettings and Management Lettings and Management experience with firsthand tenant perspective. Her negotiation skills and local market knowledge help match suitable tenants with properties, supported by her commitment to excellent client service.
Questions
What areas do you cover for property lettings?
We specialise in Ashford, Staines, Egham, Feltham, Shepperton, and Camberley areas with extensive local market knowledge.
What fees do you charge tenants?
Tenants pay no administration, referencing, or clerical fees. Only one month's rent in advance and a maximum 5 weeks' deposit are required.
How do you help landlords maximise returns?
We combine strategic property marketing, thorough tenant vetting, and proactive management to optimise rental income and minimise void periods for landlords.
What viewings options are available?
We offer flexible viewing times including evenings and weekends to accommodate tenants' schedules outside regular working hours.
How are tenant references handled?
We obtain references directly using provided employer and previous landlord contact details, simplifying the application process for tenants.
What property types do you manage?
We handle apartments, flats, maisonettes, terraced houses, semi-detached properties, and detached homes across our service areas.
