Business Details
10 Years
experience
Emergency
services
Your Trusted Property Partner in St Leonards on Sea
Patrick Oliver is a client-focused property agency specialising in residential lettings and property management across St Leonards on Sea, Hastings, Bexhill, and Rye. Established in 2016, our team combines over 45 years of collective industry expertise with ARLA and NAEA qualifications to deliver tailored solutions. We prioritise transparency, cost-efficiency, and local market knowledge, offering services such as short furnished lets, block management, and project management.Our 24/7 availability, professional photography, and digital-first approach ensure seamless experiences for landlords, tenants, and investors. With a commitment to 5* customer satisfaction, we leverage extensive legal and property management expertise to simplify transactions and maintain properties to the highest standards.
Services
Residential Lettings
Property Management
Block Management
Project Management
Property Sourcing
Details
- Year established: 2016
Highlights and features
- We are ARLA and NAEA qualified property professionals with 45+ years of collective experience.
- Our 24/7 availability ensures prompt responses to tenant and landlord needs.
- Female-owned agency offering tailored, cost-effective property management solutions.
- We provide transparent pricing with no hidden fees or VAT on core services.
- Our local market expertise covers St Leonards on Sea, Hastings, Bexhill, and Rye.
Associations and certifications
- ARLA Propertymark
- NAEA
What people say
5* Google Reviews
Excellent customer satisfaction
Proactive communication
Stress-free experience
Local market knowledge
Services
Residential Lettings
We specialise in residential lettings, offering tenant sourcing, referencing, and lease agreements. Our ARLA-qualified team ensures compliance with current legislation while achieving optimal rental returns. With professional photography and marketing across Rightmove, Zoopla, and social media, we attract quality tenants for properties in East Sussex.
Property Management
Our full-service property management includes rent collection, maintenance coordination, and tenant communication. We handle emergency repairs, inspections, and compliance documentation while providing regular financial statements. With 24/7 availability, we ensure properties remain well-maintained and tenancies run smoothly for landlords across the South East.
Block Management
We provide comprehensive block management for leaseholders, overseeing repairs, communal area maintenance, and regulatory compliance. Our services include contractor coordination, budget management, and transparent communication to ensure buildings meet safety standards. With no hidden fees, we deliver cost-effective solutions for freeholders and managing agents.
Project Management
Our project management service coordinates property renovations and refurbishments with trusted contractors. We handle planning, budgeting, and quality control for projects ranging from small repairs to full-scale renovations. With 40 years of combined experience, we ensure timely delivery while maintaining property standards and compliance requirements.
Property Sourcing
We assist investors in finding suitable properties for purchase or rental investment. Our service includes market analysis, property viewings, and negotiation support. With local expertise in Sussex and Kent, we help clients identify opportunities that match their investment criteria and financial goals.
People
Gemma Patrick
Company Owner and Director
Gemma Patrick founded Patrick Oliver in 2016 with 15 years of property industry experience. A MARLA-qualified professional, she specialises in lettings, property management, and buy-to-let investments. Her expertise includes legal compliance, portfolio management, and client-focused service delivery across Sussex and Kent.
Karen Standing
Niche Property Services & Lettings Manager
Karen Standing manages niche property services and lettings with extensive local market knowledge. She provides tailored solutions for property owners and investors, focusing on client satisfaction and efficient property management. Her experience spans residential sales, lettings, and complex property transactions in East Sussex.
Questions
Are you ARLA-qualified property agents?
Yes, we are fully ARLA-qualified with Client Money Protection and Property Redress Scheme membership. Our team maintains professional indemnity insurance and follows strict compliance protocols.
What areas do you cover?
We operate in St Leonards on Sea, Hastings, Bexhill, Rye, and surrounding areas of East Sussex and Kent. Our online presence allows us to assist clients nationwide.
How do you handle emergency maintenance?
We provide 24/7 emergency maintenance support. Our vetted contractors respond promptly to urgent issues like leaks, heating failures, or electrical problems, with immediate communication to property owners.
What fees do you charge?
Our letting fee is 2 weeks' rent and property management is 10% monthly. We offer transparent pricing with no hidden fees or VAT on core services.
Can you manage short-term lets?
Yes, we arrange short furnished lets (3-6 months) with thorough tenant referencing and advance rent collection. We recommend inventory reports and hold a 5-week deposit for these tenancies.
Do you offer block management services?
Yes, we provide comprehensive block management including repairs, compliance checks, and contractor coordination. Our service costs £5 per flat monthly with no additional hidden fees for freeholders.
