Business Details
36 Years
experience
Emergency
services
Your Trusted Surrey & South West London Property Experts
Goodfellows is a well-established estate and lettings agency serving Surrey and South West London. With decades of local expertise, we specialise in property sales, rentals, and management services for residential clients. Our team prioritises exceptional customer service, offering tailored solutions for buyers, sellers, landlords, and tenants. We provide comprehensive support including property valuations, mortgage guidance, conveyancing, and compliance advice. Backed by industry accreditations and a commitment to transparency, we combine market knowledge with innovative tools like online valuation platforms and property management systems.Our services extend to first-time buyers, investors, and landlords requiring specialist support such as rent guarantee schemes. As a locally trusted agent, we maintain strong community ties while adhering to strict regulatory standards through partnerships with bodies like The Property Ombudsman Scheme.
Services
Property Valuations
Residential Sales
Lettings Management
Landlord Services
Mortgage Advice
Conveyancing Support
Property Surveys
Rent Guarantee Insurance
Compliance Certifications
Tenant Referencing
Details
- Year established: 1990
Highlights and features
- Over 30 years' experience in Surrey and South West London property markets
- Tailored service levels for landlords including full management and rent collection
- Comprehensive compliance support including EICR and gas safety certifications
- Award-winning customer service with local market expertise
- Integrated property management tools including Fixflo maintenance system
Associations and certifications
- The Property Ombudsman Scheme
- Propertymark
What people say
Excellent local expertise
Professional management
Responsive communication
Accurate valuations
Comprehensive compliance support
Services
Landlord Management
Goodfellows offers comprehensive landlord services with three flexible management options. Our full management service covers everything from tenant referencing to maintenance coordination, while rent collection focuses on financial administration. The let-only package handles initial tenant placement. All services include compliance support for EPCs, gas certificates, and electrical safety checks. Landlords benefit from digital tools like Fixflo for maintenance requests and receive regular property inspections to maintain investment value.
Property Valuations
Accurate property valuations combine local market expertise with comparative analysis of recent sales. Both in-person and instant online valuation options are available through our website. Valuation reports include pricing strategy recommendations and property presentation advice to maximise returns. The service forms the foundation for both sales and rental pricing strategies across Surrey and South West London markets.
Tenant Referencing
Comprehensive tenant verification includes credit history analysis, employment confirmation, and previous landlord references. Right-to-rent immigration checks are conducted for all prospective tenants. The process typically takes seven working days and forms part of our risk mitigation strategy for landlords. Additional guarantor checks available for higher-risk applications.
Rent Guarantee
This insurance service protects landlords against rental income loss through tenant default. Covers up to 8,000 monthly rent payments during repossession processes and includes legal expense coverage for eviction proceedings. Claims extend to property damage recovery and nuisance dispute resolution. Available as an add-on to management packages or standalone coverage.
Compliance Certifications
Specialist support for all landlord legal requirements including EICR electrical inspections, gas safety certificates, and Energy Performance Certificates. We coordinate mandatory checks and maintain compliance records throughout tenancy periods. Services include HMO licensing guidance and Right-to-Rent scheme administration to ensure full legislative adherence for residential landlords.
Questions
What property management services do you offer?
We provide three service levels: Full Management (15.6%), Rent Collect (12.6%), and Let Only (9.6%), each with clearly defined inclusions from tenant referencing to maintenance handling.
How do your property valuations work?
Valuations combine local market analysis with comparable sales data. Choose between in-person appraisals or instant online valuations through our website portal.
What compliance certifications do you handle?
We manage EICR electrical inspections, gas safety certificates, Energy Performance Certificates, and Right-to-Rent checks as part of our landlord services.
Do you offer rent guarantee insurance?
Yes, our rent guarantee service covers up to £8,000 monthly rent payments during repossession processes and includes legal expense coverage for eviction proceedings.
What areas do you cover?
We operate across Surrey and South West London, with specialist knowledge of Carshalton, Cheam, Mitcham, Morden, and Sutton market areas.
