Business Details
Emergency
services
Trusted Property Management in Oxford
Lucy Properties has been a trusted residential landlord in Oxford for over 50 years, managing a diverse portfolio of properties ranging from studio flats to townhouses. As part of the Lucy Group, which has operated in Oxford for over two centuries, we combine deep local expertise with a commitment to tenant satisfaction and community engagement. Our in-house team ensures a seamless experience, from property viewings to maintenance, while fostering a vibrant tenant community through events and sustainability initiatives.We prioritise transparency, responsiveness, and long-term relationships, reflecting our heritage of excellence in property management. Our dedication to innovation and ethical practices aligns with global sustainability goals, ensuring a positive impact on both people and the environment.
Services
Property Management
Tenant Support
Maintenance Services
Community Events
Sustainability Initiatives
Highlights and features
- We have over 50 years of experience managing residential properties in Oxford.
- Our in-house team ensures swift resolution of maintenance and tenant queries.
- We host community events to foster tenant engagement and belonging.
- Our sustainability initiatives reduce environmental impact across our portfolio.
- We offer transparent, hassle-free tenancy processes with 24/7 emergency support.
What people say
Responsive and efficient team
Exemplary throughout the process
Thriving and connected community
Quick to resolve issues
Excellent application process
Services
Property Management
Lucy Properties manages a diverse portfolio of residential properties in Oxford, including studios, flats, and townhouses. Our in-house team handles leasing, tenant relations, and property upkeep, ensuring high standards and tenant satisfaction. With over 50 years of local expertise, we prioritise transparency and long-term value for landlords and tenants alike.
Tenant Support
We provide comprehensive support for tenants, from application to move-out. Services include maintenance coordination, emergency response, and guidance on utilities and council tax. Our team ensures a smooth tenancy experience through clear communication and prompt resolution of queries or issues.
Maintenance Services
Our dedicated maintenance team addresses repairs swiftly, covering plumbing, heating, electrical, and appliance issues. Emergency services are available outside office hours for critical problems like gas leaks or flooding. Regular upkeep ensures properties remain safe, functional, and comfortable for all tenants.
Community Events
Lucy Properties fosters a sense of community through events like summer parties, Christmas carols, and guided walks. Weekly yoga classes and local partnerships enhance tenant interaction and well-being. These initiatives create a vibrant, inclusive environment beyond mere housing.
Sustainability Initiatives
We integrate sustainability into property management by installing solar panels, improving energy efficiency, and promoting biodiversity. Our initiatives align with UN SDGs, focusing on reducing environmental impact while enhancing tenant living standards through eco-friendly practices.
People
Richard Dick
CEO of Lucy Group Ltd
Richard Dick leads Lucy Group Ltd, overseeing its diverse businesses including Lucy Properties. With a heritage of family ownership spanning over 200 years, he drives innovation and client satisfaction across the groups real estate and development ventures.
Jemma Gardner
Operations Manager, Lucy Real Estate
Jemma Gardner manages operations for Lucy Real Estate, ensuring high service standards and tenant satisfaction. Her role bridges Lucy Properties and Lucy Developments, fostering collaboration and efficiency within the family-run business.
Questions
How do I apply to rent a property with Lucy Properties?
Complete an application form via DocuSign after viewing a property. Provide references, financial details, and proof of right to rent. A holding deposit reserves the property during checks.
What maintenance services are available?
We handle plumbing, heating, electrical, and appliance repairs. Emergency support is available for urgent issues like gas leaks or flooding outside office hours.
Are there community activities for tenants?
Yes! We host events like summer parties, guided walks, and weekly yoga classes to build community and tenant engagement.
What sustainability measures are in place?
We install solar panels, improve energy efficiency, and promote biodiversity in our properties, aligning with UN Sustainable Development Goals.
What are the office hours for tenant inquiries?
Our office is open Monday to Thursday 8:15 am–5:00 pm and Friday 8:15 am–4:15 pm for tenant support.
