Business Details
Emergency
services
Your Trusted Letting Agents in Norwich
Pearl Lettings operates as a dedicated letting agency serving landlords and tenants in Norwich and Norfolk. We prioritise quality property management, ensuring landlords achieve optimal rental returns while maintaining high standards of accommodation. Our approach focuses on building trust with tenants through transparent practices, including a commitment to never charge tenant fees. With a 24-hour contact service, we address maintenance issues promptly and conduct thorough tenant vetting to ensure property security.Our team combines local market expertise with a personalised service, offering tailored solutions for student lets, shared houses, and professional apartments. We collaborate with trusted professionals in legal, financial, and maintenance sectors to provide comprehensive support. Our reputation for reliability and responsiveness has been built through consistent delivery of stress-free property management and tenant satisfaction.
Services
Property Management
Tenant Vetting
Maintenance Services
Student Accommodation
Professional Rentals
Shared Housing
Landlord Support
Emergency Repairs
Rent Collection
Property Inspections
Highlights and features
- We never charge tenants any fees for our services
- 24-hour emergency response for landlords and tenants
- Thorough tenant vetting process to ensure property security
- Experienced team with local market expertise in Norwich
- Comprehensive property maintenance and management solutions
What people say
Quick to respond
No tenant fees
Quality properties
Professional service
Excellent communication
Services
Property Management
We provide comprehensive property management solutions for landlords in Norwich and Norfolk. Our services include tenant vetting, rent collection, maintenance coordination, and 24/7 emergency support. With local market expertise, we ensure properties maintain high standards while maximising rental returns for owners.
Tenant Vetting
Our thorough tenant assessment process ensures quality occupants for properties. We conduct background checks, reference verification, and financial assessments to match landlords with reliable tenants. This rigorous approach minimises risks while maintaining property security and long-term tenancy stability.
Maintenance Services
We offer prompt maintenance solutions for both landlords and tenants. Our team handles emergency repairs, routine maintenance, and property upgrades with no additional charges for standard issues. With 24/7 availability, we ensure properties remain in excellent condition throughout tenancy periods.
Student Accommodation
Specialised housing solutions for students in Norwich. We manage quality-assured properties near educational institutions with no tenant fees. Our services include property viewings, contract management, and ongoing support for student tenants throughout their academic tenancy periods.
Emergency Repairs
We provide round-the-clock emergency repair services for critical property issues. Our responsive team assesses urgent situations immediately and dispatches qualified professionals to resolve problems swiftly, ensuring tenant safety and property integrity at all times.
People
Sara Edwards
Director
With extensive experience in property management, Sara leads Pearl Lettings' strategic direction. She specialises in landlord-tenant relations and has established the company's reputation for quality service. Her approach focuses on property standards and tenant satisfaction.
Abby Morris
Senior Property Manager
Abby oversees property management operations with particular expertise in landlord communications. She manages property inspections and tenant relations, ensuring smooth operations across the company's portfolio of managed properties.
Carly Meakin
Property Manager
Carly handles day-to-day property management tasks, including tenant support and maintenance coordination. She plays a key role in maintaining property standards and ensuring compliance with regulatory requirements across managed properties.
Molly-May Pochin
Viewing/Admin Assistant
Molly-May coordinates property viewings and administers tenancy documentation. She provides essential support for both landlords and tenants, ensuring efficient processing of applications and property inspections.
Colin Boyer
Head of Maintenance
Colin leads the maintenance team, managing emergency repairs and routine property upkeep. His expertise ensures timely resolution of technical issues while maintaining cost-effectiveness for property owners.
Questions
Do you charge any fees to tenants?
No, we never charge tenants any fees for our services. This policy has been in place since our establishment.
What areas do you cover?
We primarily operate in Norwich and surrounding areas of Norfolk, managing properties across the city and county.
What types of properties do you manage?
We manage a range including student accommodation, shared houses, professional apartments, and family homes in Norwich.
How do you vet prospective tenants?
We conduct comprehensive background checks, reference verification, and financial assessments to ensure responsible tenancy matches.
What support do you offer landlords?
We provide full property management including maintenance, rent collection, tenant vetting, and 24/7 emergency response services.
