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Business Details
26 Years
experience
Your Trusted Letting Agents in Glasgow
Established in 2000, 1-2-Let Lettings & Sales Lettings & Sales has built a reputation as a trusted letting agency serving Glasgow, Edinburgh, and Ayrshire. With two decades of experience, our team specialises in property management, tenant placement, and rental valuations, prioritising transparency and client satisfaction. As members of The Property Ombudsman Scheme, we adhere to rigorous standards of professionalism and accountability. Our services are tailored to both landlords seeking reliable tenant management and tenants searching for quality accommodations.

We leverage strategic marketing to maximise rental income for property owners while ensuring swift resolution of maintenance issues through qualified contractors. Our digital PropertyFile system provides clients with instant access to account statements, tenancy details, and repair progress tracking. Recognised by corporate relocation firms and individual investors alike, we combine local market expertise with a commitment to simplifying the rental process for all parties involved.
Services
Letting Services Property Management Tenant Placement Property Valuation Repairs Coordination
Details
  • Year established: 2000
Highlights and features
  • 20 years of local property market expertise in Glasgow, Edinburgh & Ayrshire
  • Member of The Property Ombudsman Scheme for dispute resolution
  • Tailored property management services for single properties and portfolios
  • Efficient repairs coordination with qualified contractors
  • Digital PropertyFile system for real-time account and repair tracking
Associations and certifications
  • The Property Ombudsman Scheme
What people say
Great communication Quick response Smooth process Excellent service Highly recommended
Services
Letting Services
We specialise in connecting landlords with suitable tenants across Glasgow, Edinburgh, and Ayrshire. Our process includes property marketing on major portals, tenant referencing, and lease agreement preparation. With 24 years of local market expertise, we ensure competitive rental pricing and comprehensive legal compliance for residential properties.
Property Management
Our full-service property management covers maintenance coordination, rent collection, and tenant communication. We handle day-to-day operations while providing digital access to account statements and repair tracking. Landlords benefit from regular property inspections and compliance monitoring with current housing regulations.
Tenant Placement
We match quality tenants to properties using detailed referencing checks and market analysis. Our database connects landlords with pre-vetted applicants, reducing vacancy periods. The service includes lease preparation and move-in coordination for both short- and long-term rental agreements.
Property Valuation
Our valuation service determines optimal rental pricing based on property condition, location, and market trends. Available online in 60 seconds or through detailed in-person assessments, this service helps landlords maximise returns while remaining competitive in Glasgow's rental market.
Repairs Coordination
We manage urgent and scheduled repairs through vetted contractors, with 24/7 tenant portal reporting and progress tracking. Our team prioritises issues based on urgency, ensuring compliance with safety standards while maintaining clear communication between tenants and landlords.
People
Leah
Repairs Coordinator
Experienced repairs coordinator managing maintenance requests across Glasgow properties. Demonstrates exceptional organisational skills in prioritising urgent issues while maintaining clear communication with tenants and contractors.
Kirsty
Valuer
Professional valuer providing accurate rental assessments using local market data. Known for prompt communication and detailed property evaluations that help landlords maximise rental income potential.
Paris
Sales & Lettings Negotiator
Experienced negotiator assisting clients with property transactions in Glasgow. Recognised for friendly service and local market expertise, particularly supporting international tenants with relocation needs.
Emma
Move Ins Department
Specialist in facilitating smooth tenant transitions, handling documentation and property handovers. Praised for clear communication and efficient processing of new tenancy arrangements.
Lorraine
Office Manager
Experienced office manager overseeing daily operations and client communications. Ensures efficient coordination between departments to maintain high service standards across property management functions.
Questions
How quickly can I get a property valuation?
Our online valuation tool provides instant estimates in 60 seconds, with detailed in-person assessments available upon request.
What areas do you cover?
We operate across Glasgow (including West End, City Centre, and surrounding areas), Edinburgh, and Ayrshire properties.
How are repair requests handled?
Tenants report issues through our portal, which we prioritise based on urgency. Contractors are dispatched promptly with regular progress updates provided to all parties.
Do you offer digital account management?
Yes, our PropertyFile system allows landlords and tenants to track payments, view repair progress, and access documents 24/7 from any device.
What tenant referencing checks are performed?
We conduct comprehensive background checks including credit history, employment verification, and previous landlord references to ensure reliable tenant placements.
How are rental prices determined?
Valuations consider property size, condition, location, and current market trends to ensure competitive yet profitable pricing strategies.