Business Details
Trusted Estate Agents in Southend-on-Sea
1st Call Sales & Lettings has been a trusted name in Southend's property market for over 15 years. Our team combines decades of local expertise with a modern approach to property transactions, prioritising transparency and client relationships. With a proven track record in sales, lettings, and property management, we simplify the home-moving process while maintaining rigorous professional standards.Our award-winning service is built on 100+ years of collective experience since 1989, supported by long-term landlord partnerships established as early as 2007. We operate with full compliance to industry regulations, using advanced accounting software for secure financial management and maintaining 5-star customer satisfaction through personalised support.
Services
Property Sales
Lettings
Property Management
Valuations
Conveyancing
Highlights and features
- Over 100 years combined experience since 1989 in local property markets
- Free property valuations with no obligation or pressure
- Award-winning customer service with consistent 5-star reviews
- Dedicated property management using industry-leading PayProp software
- Established landlord partnerships since 2007 ensuring reliable tenant placement
Associations and certifications
- ESTAS Essex & Kent Landlord Agent of the Year
- Southend's Best New Business
What people say
Incredible agent
Amazing experience
Professional service
Highly recommend
100% recommend
Services
Property Sales
Our property sales service combines local market expertise with comprehensive marketing strategies to maximise your property's value. We provide accurate pricing guidance, professional photography, and transparent communication throughout the transaction process. With dedicated negotiators handling viewings and offers, we ensure a smooth journey from valuation to completion for first-time sellers and experienced homeowners alike.
Lettings
Our lettings service connects landlords with suitable tenants through rigorous referencing processes and targeted marketing campaigns. We handle inventory management, tenancy agreements, and ongoing communication between parties. With regular property inspections and efficient rent collection systems, we protect your investment while maintaining tenant satisfaction through responsive support services.
Property Management
Our full-service property management includes maintenance coordination, rent collection, and compliance management for residential landlords. Using PayProp accounting software ensures timely payments and accurate financial records. We provide emergency maintenance support, regular property inspections, and proactive communication to maintain property value and tenant retention across Southend and surrounding areas.
Valuations
We offer free, no-obligation property valuations conducted by experienced local experts familiar with Southend's market dynamics. Our assessments consider recent comparable sales, property condition, and market trends to provide accurate pricing guidance. Valuations include marketability analysis and tailored advice to help homeowners make informed decisions about selling timelines and property preparation.
Conveyancing
Our conveyancing service streamlines property legal transfers with dedicated case management from offer acceptance to completion. We coordinate with solicitors, handle documentation, and provide regular progress updates. The service includes mortgage advice connections, title verification, and efficient problem resolution to minimise transaction delays for both residential buyers and sellers.
Questions
How do I arrange a property valuation?
Contact us via phone or our website to schedule a free, no-obligation valuation with our local experts.
What areas do you cover?
We operate across Southend-on-Sea, Westcliff-on-Sea, Leigh-on-Sea, Shoeburyness, and surrounding Essex areas.
Do you offer online property management tools?
Yes, we use PayProp software for secure online rent payments, document sharing, and account management.
How are maintenance emergencies handled?
Our property management team provides 24/7 emergency contact for urgent maintenance issues during tenancies.
What tenant referencing checks are performed?
We conduct comprehensive credit checks, employment verification, and previous landlord references for all prospective tenants.
Can I track my property sale progress?
Yes, our sales team provides regular updates through every stage of the transaction process.
