Business Details
18 Years
experience
Award-Winning Real Estate Services in Croydon
Hyde & Rowe is an award-winning independent luxury property agency specialising in sales, lettings, and property management. Founded by Michelle Hyde & Rowe, the business has grown through a commitment to exceptional customer service and client care. With over 45 years of combined experience, our team delivers trusted advice, proactive marketing, and bespoke property solutions. We serve Croydon, South Norwood, Upper Norwood, Purley, Thornton Heath, and the wider South East London area. Our services include property valuations, guaranteed rent schemes, and landlord support. We pride ourselves on transparency, integrity, and leveraging modern technology to streamline property transactions.Our accolades include recognition at the Best Businesswomen Awards 2025 and multiple industry awards for customer experience. We operate from two offices in South Croydon and Addiscombe, supporting property owners, investors, landlords, and tenants. Our dedication to tackling homelessness and community development underscores our corporate values. With a focus on long-term relationships, we ensure every client receives expert care tailored to their unique needs.
Services
Property Sales
Lettings
Property Management
Property Valuations
Guaranteed Rent
Details
- Year established: 2008
Highlights and features
- We offer 45+ years of combined experience in luxury property sales and lettings.
- Our team provides bespoke property sourcing and proactive marketing strategies.
- We guarantee transparent processes with no hidden fees.
- We hold multiple industry awards for customer experience and innovation.
- Our local expertise spans Croydon, Purley, and South East London markets.
What people say
Speed of finding buyers
Dedicated Lettings team
Excellent staff
Transparent processes
Award-winning service
Services
Property Sales
We specialise in residential and investment property sales across Croydon and South East London. Our team uses targeted marketing and local market expertise to secure optimal prices. Clients benefit from transparent valuations, hassle-free transactions, and post-sale support.
Lettings
Our lettings service connects landlords with reliable tenants while ensuring legal compliance and property protection. We offer open lets, tenant vetting, and market-driven rental pricing. Landlords receive regular updates and dedicated account management.
Property Management
We provide comprehensive property management, including maintenance coordination, rent collection, and tenant communication. Our proactive approach minimises void periods and preserves asset value. Clients gain access to online portals for real-time portfolio insights.
Property Valuations
Accurate property valuations combine comparative market analysis with current trends. Our valuations help sellers set competitive prices and buyers make informed offers. The service includes detailed reports and strategic pricing advice.
Guaranteed Rent
Our guaranteed rent scheme ensures landlords receive fixed monthly payments regardless of occupancy. We handle tenant acquisition, rent collection, and property maintenance. This service eliminates financial risks associated with void periods.
People
Michelle McPherson
CEO, Founder & Managing Director
Michelle founded Hyde & Rowe in 2008 and has grown it into a multi-award-winning group. She combines strategic leadership with hands-on involvement in business operations and mentoring.
Malcolm Khan
Group Area Manager
Malcolm leads the sales team with a decade of experience, leveraging local knowledge to drive business growth. His client-focused approach ensures seamless property transactions.
Jahmal McPherson
CFO & Operations Manager
Jahmal oversees financial and operational strategy, utilising his BSC honours and 13 years of industry experience to optimise business performance.
Jeneen Mason
Serviced Accommodation Manager
Jeneen manages short-term rental properties with a focus on quality control and guest satisfaction. Her proactive management ensures high occupancy rates and positive guest experiences.
Marianne Horn
Head of Property Management
Marianne leads property management operations, implementing systems to enhance efficiency. Her leadership has improved client retention and service delivery standards.
Questions
What areas do Hyde & Rowe cover?
We operate in Croydon, Purley, South Norwood, Upper Norwood, Thornton Heath, and the wider South East London region.
How does the property valuation process work?
Our valuations use comparative market analysis, current trends, and property condition assessments to determine accurate pricing.
What fees do landlords pay for property management?
Fees vary based on service tiers. Contact us for a tailored quote outlining management charges and additional costs.
Can I rent out my property through guaranteed rent?
Yes, our guaranteed rent scheme provides fixed monthly income with no void period risks. We handle tenant acquisition and maintenance.
How quickly do properties typically sell?
Average sale duration varies by property type and market conditions, but our proactive marketing typically secures buyers within 8-12 weeks.
