Business Details
19 Years
experience
Your Trusted Holiday Property Management Team
Established in 2007, Exclusive Holiday Home Management is a family-run business dedicated to delivering exceptional holiday home management services in Dartmouth, Devon. Specialising in 4 and 5-star properties rated by Visit England, we combine local expertise with a personal touch to ensure every property maintains its pristine condition and meets the highest standards of cleanliness and maintenance. Our comprehensive services include changeover cleaning, linen and towel hire, on-call maintenance, and security checks, tailored to meet the needs of both property owners and guests. With over 15 years of experience, we have built a reputation for reliability, professionalism, and cost-effective solutions, supported by close relationships with local tradespeople and a commitment to quality control. Our team takes pride in overseeing every aspect of property management, from spring cleans to emergency repairs, ensuring properties are always ready for guests.We prioritise transparency, trustworthiness, and exceptional customer service, offering competitive rates without compromising on the excellence of our work. Our dedication to creating a welcoming experience for guests includes arranging welcome packs, fresh flowers, and homemade treats, reflecting our attention to detail. As a locally based team, we are readily available to address any concerns, providing peace of mind to property owners. Our proven track record of growth through word-of-mouth recommendations underscores our commitment to meeting and exceeding client expectations. Whether managing luxury apartments, country houses, or town properties, we ensure every service is delivered with the same level of care and expertise that has defined our business since 2007.
Services
5-Star Cleaning
Linen Hire
On-Call Maintenance
Security Checks
Guest Welcome Service
Details
- Year established: 2007
Highlights and features
- We have over 15 years of experience managing 4 and 5-star holiday properties in South Devon.
- Our team provides hands-on oversight of every cleaning and maintenance task to ensure quality.
- We offer a unique 'meet and greet' service for guest arrivals, enhancing their experience.
- Our competitive rates include linen and towel hire without compromising on quality.
- Local presence ensures rapid response to maintenance issues and emergencies.
What people say
Exceptional cleaning standards
Reliable and professional team
Personalised guest services
Competitive pricing
Prompt maintenance response
Services
5-Star Cleaning
Specialist cleaning for 4 and 5-star holiday properties, ensuring pristine conditions for guest arrivals. Our team touches up scuff marks, replaces damaged items, and prepares beds with hired linen. We maintain consistent quality through direct oversight of every clean.
Linen Hire
Crisp white percale linen and cotton towels available for all property sizes. We provide made-up beds and laid-out towels for guest comfort, charging only for laundered items. Owners avoid upfront costs while maintaining high presentation standards.
On-Call Maintenance
Guests receive framed contact details for immediate support. Minor issues resolved over phone; major problems addressed via vetted local tradespeople. Owners are informed before any work commences, minimising guest disruption.
Meet & Greet
Uniformed representatives meet guests at properties, conduct orientation tours, and hand over keys. This service enhances guest comfort and encourages direct communication with our team, improving feedback and issue resolution.
Special Touches
Fresh flowers, milk, and optional homemade cakes/cream teas create welcoming environments. Custom welcome packs and attention to presentation details elevate guest experiences, encouraging repeat bookings and positive reviews.
Questions
What areas do you cover for property management?
We manage properties in Dartmouth, South Hams, Torbay, and Kingswear areas.
Do you offer emergency repair services?
Yes, we provide on-call maintenance with vetted local tradespeople for urgent issues.
What sets your cleaning service apart?
We personally oversee every clean and use hired linen to maintain 5-star presentation.
Can you accommodate special guest requests?
Yes, we arrange welcome packs, fresh flowers, and homemade treats for guest arrivals.
How are linen hire charges calculated?
Charges apply only for laundered items, not for bedding left unused on beds.
