Business Details
17 Years
experience
Your Trusted Property Management Partner in London
Established in 2009, Rouse Property Services has built a reputation for delivering exceptional residential property management across London. Our founder, Harry Rouse, identified a gap in the market for a client-focused, independent service that prioritises transparency and quality. With over 15 years of experience in prime London areas like Kensington and Westminster, we combine deep local knowledge with a curated network of trusted contractors. Our approach eliminates conflicts of interest by operating independently of estate agency groups, ensuring decisions are made solely in clients' best interests.We specialise in managing properties for overseas landlords, offering services from rent collection to full refurbishments through our sister company, London Refurbs. Client testimonials consistently highlight our responsiveness, cost-effectiveness, and ability to maintain properties to the highest standards while minimising void periods. Our proactive strategies and personal touch have driven growth primarily through referrals, reflecting our commitment to exceeding client expectations.
Services
Property Management
Block Management
Property Refurbishment
Rent Collection
Maintenance Services
Lettings
Portfolio Management
Safety Certificates
Refurbishment Consultancy
Tenant Liaison
Details
- Year established: 2009
Highlights and features
- 15 years' experience in London's prime property markets
- Independent operation with no conflicts of interest
- Access to vetted contractors at competitive rates
- Specialist block management for small to medium blocks
- Proven track record with overseas landlords
Associations and certifications
- Propertymark
What people say
Stress-free process
Competent and courteous
Exceptionally responsive
Cost-effective solutions
Seamless transitions
Services
Property Management
We provide comprehensive residential property management across London, handling rent collection, maintenance, and tenant relations. Our proactive approach minimises void periods while maintaining property value. Services include safety certificates, inventory management, and financial reporting tailored to individual client needs.
Block Management
Specialist management for small to medium residential blocks, offering hands-on service with regular property inspections. We handle leaseholder queries, account management, and transition support from previous agents while maintaining transparent communication and cost efficiency.
Property Refurbishment
Through our sister company London Refurbs, we deliver cost-effective property upgrades from minor refreshes to full renovations. Services include kitchen/bathroom installations and project management to prepare properties for optimal rental returns.
Portfolio Management
Tailored management for property investors, including market analysis, refurbishment planning, and strategic tenant management. We provide benchmarking and long-term planning to maximise returns while minimising owner effort.
Tenant Liaison
Comprehensive tenant management covering move-in processes, maintenance requests, and issue resolution. Our team ensures prompt attention to repairs while maintaining positive tenant relationships to reduce turnover.
People
Harry Rouse
Founder & Director
Property investment expert with 15+ years' experience in London's prime markets. Established RPS to address gaps in traditional property management, focusing on transparency and client control. Oversees strategic direction and contractor relationships.
Questions
What areas do you cover for property management?
We specialise in London's prime areas including Kensington, Westminster, Islington, and Earls Court, with 15+ years' local market knowledge.
How do you handle overseas landlord requirements?
We provide complete remote management including mail handling, property inspections, and digital reporting to support international clients.
What makes your block management service different?
We focus exclusively on small to medium blocks, offering hands-on management with regular inspections and transparent accounting practices.
Can you assist with property refurbishments?
Yes, through our sister company London Refurbs we offer full renovation services including kitchen/bathroom installations and project management.
How do you ensure competitive pricing?
We maintain a network of trusted contractors and use in-house teams where possible to deliver cost-effective solutions without compromising quality.
What happens if maintenance issues arise outside office hours?
While our standard hours are Monday-Saturday, we prioritise urgent repairs and maintain emergency contact protocols for critical issues.
