Business Details
Award-Winning Letting Agents in Salisbury
Northwood Incorporating Bassets Sales & Lettings is an award-winning, family-run estate agency established to deliver exceptional service across Salisbury, Amesbury, Andover, Fordingbridge, and surrounding areas. Founded on principles of fairness, honesty, and transparency, the company has grown to become the leading lettings specialist in the region through a commitment to customer satisfaction and repeat business. The team, led by directors Stuart and Maryam Calvert, combines extensive local knowledge with a passion for property, ensuring landlords and tenants receive tailored support. Recognised for excellence in customer service, marketing, and community engagement, the agency offers fully managed lettings, tenant find services, and expert buy-to-let advice. Their all-inclusive approach eliminates hidden fees, while their membership with ARLA Propertymark underscores adherence to industry standards.With a focus on innovation, the agency utilises virtual tours and modern technology to streamline property searches and valuations. Their dedication to transparency extends to financial management, with clear communication on rent payments and maintenance. The teams expertise spans property management, maintenance coordination, and end-of-tenancy processes, ensuring stress-free experiences for all parties. Over 15 years of landlord testimonials highlight consistent professionalism, prompt issue resolution, and proactive tenant vetting. As a locally rooted business, they actively support community initiatives, including partnerships with Salisbury Hospice Charity.
Services
Fully Managed Lettings
Tenant Find Service
Landlord Services
Property Valuations
Buy-to-Let Advice
Maintenance Coordination
End-of-Tenancy Management
Virtual Property Tours
Tenant Referencing
Community Support Initiatives
Highlights and features
- Award-winning lettings specialists with 15+ years of landlord testimonials
- All-inclusive services with no hidden fees or extras
- ARLA Propertymark accredited for industry-leading standards
- Proactive tenant vetting and swift property management
- Local expertise covering Salisbury, Amesbury, and Fordingbridge
Associations and certifications
- ARLA Propertymark
- Client Money Protection (CMP)
What people say
Efficient service
Quick and reliable
No hidden fees
Proactive tenant vetting
Stress-free processes
Services
Fully Managed Lettings
Our fully managed lettings service handles every aspect of property rental, from tenant acquisition to maintenance coordination. Landlords benefit from regular updates, transparent financial reporting, and swift issue resolution. The service includes property marketing, tenant referencing, and compliance with evolving legislation, ensuring a stress-free experience.
Tenant Find Service
We connect landlords with vetted tenants through rigorous referencing and compatibility checks. Our local market knowledge ensures properties are matched with reliable tenants quickly. The service includes property viewings, application processing, and lease agreement preparation, minimising void periods and maximising rental income.
Property Valuations
Our free, no-obligation valuations assess property potential through virtual or in-person consultations. Expert negotiators use local market data to determine competitive rental or sale prices. The process includes property analysis, market trend insights, and tailored advice to optimise returns.
Buy-to-Let Advice
We provide strategic buy-to-let advice covering property selection, financing options, and regulatory compliance. Our team educates investors on market trends, rental yields, and tax implications. Services include portfolio growth strategies and introductions to trusted financial partners for mortgage and legal support.
Maintenance Coordination
Our dedicated maintenance team manages repairs and refurbishments promptly, minimising disruption for tenants and landlords. We coordinate trusted contractors, oversee project timelines, and ensure cost-effective solutions. Regular property inspections and emergency response protocols maintain asset value and tenant satisfaction.
People
Stuart Calvert
Director
With over a decade leading Northwood Southampton, Stuart oversees operations across multiple branches. His expertise in sales and lettings ensures strategic growth while maintaining high service standards. Stuart's leadership fosters a culture of integrity and customer-centricity.
Maryam Calvert
Director
A Level 4 Diploma holder in Residential Lettings, Maryam has driven Northwood Salisbury's success since 2005. Her focus on exceptional customer service and team development has solidified the agency's reputation. She prioritises landlord satisfaction and tenant relations.
Luke Russell
Branch Manager
Joining in 2017, Luke progressed to Branch Manager through dedication and local property knowledge. He excels in efficient property management and client communication. His background in architecture informs strategic property advice for landlords.
Ginny Otton
Senior Property Manager
Since 2023, Ginny has managed over 140 properties, specialising in maintenance coordination and tenant relations. Her problem-solving skills ensure swift resolution of issues, enhancing landlord-tenant satisfaction. She oversees refurbishments and end-of-tenancy processes with precision.
Valentina Milos
Accounts Administrator
With Northwood Incorporating Bassets Sales & Lettings since 2017, Valentina manages landlord finances, including rent payments and deposit registrations. Her customer service background ensures clear communication on financial matters. She plays a key role in maintaining financial transparency for clients.
Questions
What areas do Northwood Incorporating Northwood Incorporating Bassets Sales & Lettings cover?
We specialise in lettings and property management across Salisbury, Amesbury, Andover, Fordingbridge, and surrounding areas in Wiltshire.
Are there any hidden fees with your services?
No, we operate an all-inclusive policy with no hidden fees or extras, ensuring full transparency for landlords and tenants.
How does your tenant referencing process work?
Our thorough referencing includes credit checks, employment verification, and previous landlord references to ensure reliable tenant placements.
Can I request a free property valuation?
Yes, we offer free, no-obligation valuations via virtual or in-person consultations with our expert negotiators.
What support do you offer landlords?
We provide fully managed services, maintenance coordination, end-of-tenancy management, and compliance support to ensure hassle-free property ownership.
How quickly do you typically find tenants?
Our proactive marketing and tenant network often secure tenants within days, minimising property void periods for landlords.
