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Business Details
16 Years
experience
Your Trusted Property Management Partner in Manchester
Established in 2010, Property Genius has grown to serve over 250 clients across South Manchester, managing 2.7 million in rental income monthly. Our approach centres on assigning each client a dedicated Property Geniusa specialist who provides tailored support throughout the property lifecycle. We prioritise transparency, leveraging digital tools for seamless tenant referencing, virtual viewings, and paperless agreements. Our services span property marketing, accompanied viewings, inventory management, and 24/7 maintenance coordination. We uphold professionalism through legal compliance, including deposit registration with TDS and adherence to tenancy documentation standards.

With a focus on long-term relationships, we offer rent recovery guarantees and seasonal property reports. Our team combines local market expertise with a commitment to reducing void periods through proactive tenant engagement. Operating from Manchester, we serve Chorlton, Didsbury, Withington, Rusholme, Salford, and Stockport. Our infrastructure includes real-time payment notifications and custom reporting via online portals. We maintain industry accreditations and adhere to Propertymark conduct rules, ensuring client money protection and independent redress mechanisms.
Services
Property Management Tenant Services Valuation Reports Maintenance Coordination Rent Collection
Details
  • Year established: 2010
Highlights and features
  • We assign a dedicated Property Genius to each client for personalised service.
  • Our digital platform enables seamless virtual viewings and paperless agreements.
  • We guarantee rent payments for 15 months even during tenant arrears.
  • Our team has processed 2.7 million in rental income monthly since 2010.
  • We operate under Propertymark conduct rules with client money protection.
Associations and certifications
  • The Deposit Protection Service (TDS)
  • Propertymark
Services
Property Management
We provide end-to-end property management, including rent collection, maintenance coordination, and tenant communication. Our dedicated Property Genius ensures compliance with legal standards for tenancy agreements and deposit registration. With seasonal property reports and 24/7 issue resolution, we help landlords maximise returns while minimising void periods through proactive tenant engagement.
Tenant Services
Our tenant services include virtual 360-degree property tours, online referencing, and digital tenancy agreements. We offer move-in assistance, maintenance reporting, and periodic check-ins to ensure tenant satisfaction. By streamlining the rental journey from application to move-in, we provide a transparent, hassle-free experience for tenants across Manchester and surrounding areas.
Valuation Reports
We deliver accurate property valuations to determine rental potential using local market data and comparable listings. Our reports include professional photography, floor plans, and condition assessments to optimise pricing strategies. Landlords receive actionable insights to position their properties competitively in South Manchester's dynamic rental market.
Maintenance Coordination
Our 24/7 maintenance service connects tenants with trusted contractors for urgent repairs. We oversee issue resolution from diagnosis to completion, ensuring properties remain in optimal condition. Regular inspections and seasonal checks help prevent disruptions, maintaining property value and tenant satisfaction across our managed portfolio.
Rent Collection
We collect rent in accordance with tenancy agreements and transfer funds to landlords within 24 hours. Our system provides real-time payment notifications and custom financial reports via online portals. With rent recovery guarantees covering 15 months of payments during arrears, we ensure financial stability for property owners.
People
Graeme Miller
Director
Graeme oversees strategic operations at Property Genius, leveraging 15+ years of property management experience. He ensures compliance with industry standards while driving innovation in digital rental solutions.
Vicki Forsyth
Lettings Manager
Vicki manages tenant acquisition and property marketing, utilising local market expertise to match landlords with qualified tenants efficiently.
Lucy Arthurs
Lettings Manager
Lucy specialises in tenant relations and lease administration, ensuring smooth onboarding and ongoing support for residents across Manchester.
Gary Thomas
Viewings & Inventories
Gary conducts property inspections and prepares detailed 50+ page inventory reports, ensuring accurate condition records for dispute prevention.
Brendon Swanepoel
Client Services Coordinator
Brendon supports landlords with documentation and compliance, maintaining clear communication between stakeholders throughout the tenancy lifecycle.
Questions
How do I apply for a rental property?
Submit an online application with ID, income proof, and references. We'll guide you through virtual viewings and digital agreements.
What areas do you cover?
We manage properties in Chorlton, Didsbury, Withington, Rusholme, Salford, Manchester City Centre, and Stockport.
How are maintenance issues handled?
Report problems via our portal; we dispatch trusted contractors 24/7 to resolve issues promptly.
What protections exist for landlords?
We offer rent recovery guarantees, legal expense coverage up to £100,000, and deposit registration with TDS.
Can I track my rental payments?
Yes, receive real-time payment notifications and custom financial reports through your online portal.
How are tenants vetted?
We conduct digital credit checks, employment verification, and landlord references to ensure tenant reliability.