Business Details
23 Years
experience
Your Trusted Estate Agents in Rustington
Established in 2003, Hawke & Metcalfe is an independent estate and letting agency serving Rustington, East Preston, Angmering, Littlehampton, and surrounding areas. Our team of experienced professionals, including partners Nick Hawke and Greg Metcalfe, brings decades of local market expertise to property sales, lettings, and management. In 2017, we expanded by acquiring Holmes & Co, integrating their staff to ensure seamless service continuity for landlords and tenants. As members of the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA), we adhere to strict professional standards and are regulated by the Property Ombudsman.Our staff, many with over a decade of tenure, provide consistent, knowledgeable service, supported by a prominent High Street office and extensive online property listings. We offer tailored solutions including free valuations, no-sale no-fee arrangements, and comprehensive property management services. Client testimonials highlight our professionalism, proactive approach, and commitment to fair, transparent dealings. With deep local connections and a focus on personal service, we combine traditional values with modern systems to deliver efficient property solutions.
Services
Property Sales
Property Lettings
Property Management
Free Valuations
Probate Valuations
Details
- Year established: 2003
Highlights and features
- We offer free property valuations with no obligation
- Two resident partners provide local market expertise
- Prominent High Street office for face-to-face service
- Extensive online property listings across multiple platforms
- No-sale no-fee guarantee for estate agency services
Associations and certifications
- National Association of Estate Agents (NAEA)
- Association of Residential Letting Agents (ARLA)
- Property Ombudsman
What people say
Professional service
Efficient and timely response
Friendly and efficient manner
Excellent service and regular updates
Pro-active and friendly service
Services
Property Sales
We specialise in residential property sales across West Sussex, leveraging local market expertise to achieve optimal prices. Our services include property valuations, marketing through multiple platforms, accompanied viewings, and transaction management. With experienced partners and a no-sale no-fee guarantee, we ensure transparent, stress-free sales processes supported by 25+ years of combined industry experience.
Property Lettings
Our lettings service covers property management from tenant sourcing to ongoing maintenance. We offer inventory creation, referencing, deposit protection, and regular inspections. With dedicated lettings managers and a comprehensive rent guarantee scheme, we ensure smooth tenancies while maintaining fair treatment for landlords and tenants across Rustington and surrounding areas.
Property Management
We provide full-service property management including maintenance coordination, rent collection, and compliance checks. Our services extend to overseas landlords and include safety certifications, utility management, and bespoke service packages. With experienced staff and local trade contacts, we ensure properties remain well-maintained and compliant with current regulations.
Free Valuations
We offer complimentary property valuations with no obligation, conducted by experienced professionals who understand local market dynamics. Valuations can be arranged through office visits or online assessments, providing accurate insights into property worth backed by our extensive transaction history across West Sussex coastal towns.
Probate Valuations
Our probate valuation service assists executors with accurate property assessments for estate settlements. Conducted by qualified professionals, these valuations consider current market conditions and comparable sales data. The service includes detailed reporting and guidance through the probate process, ensuring compliance with legal requirements.
People
Nick Hawke
Partner
With 25 years' experience in estate agency, Nick specialises in local property transactions. A qualified junior cricket coach and marathon runner, he focuses on post-sale processes and client relations, bringing extensive market knowledge to the partnership.
Greg Metcalfe
Partner
Greg has worked in Rustington for 30 years, founding the agency in 2003. An active local scout leader, he provides deep market insights and community connections, maintaining the agency's commitment to traditional values with modern systems.
Emma Bicknell
Lettings Manager
Joining from Holmes & Co in 2017, Emma manages lettings operations with six years' prior experience. She implemented new software systems and specialises in landlord-tenant relations, ensuring smooth property management processes.
Kelly Finneran
Office Manager
With tenure spanning the agency's founding, Kelly provides organisational expertise and client relationship management. Her institutional memory ensures continuity in service delivery and client interactions across property transactions.
Julie Williams
Property Inspector
Julie has conducted property viewings and inspections for 15+ years. Known for her cheerful approach, she combines practical experience with detailed knowledge of local property standards to maintain service quality.
Questions
What areas do Hawke & Metcalfe cover?
We operate across Rustington, East Preston, Angmering, Littlehampton, and surrounding West Sussex areas, focusing on coastal and village properties.
How can I get a property valuation?
Contact us via phone or website for a free valuation. We offer both in-person appointments and instant online assessments.
What lettings services do you offer?
We provide fully managed, rent collection, and let-only services with tailored options for landlords' specific needs.
Are your fees competitive?
We offer transparent pricing with a no-sale no-fee guarantee for estate agency services, ensuring value for money.
How do you handle property viewings?
We conduct accompanied viewings with experienced staff, providing detailed property insights while maintaining client confidentiality.
What accreditations do you hold?
We are members of NAEA and ARLA, regulated by the Property Ombudsman, ensuring professional standards compliance.
