Business Details
50+ Years
experience
Emergency
services
Trusted Letting & Property Management Services in Anlaby
Established in 1925, we are a fifth-generation family business combining traditional values with modern technology to provide high-quality, transparent, and personal property management services. Our expertise spans residential sales, letting, and management, alongside estate management for small and large residential blocks. Accredited by The Property Ombudsman for Lettings and SafeAgent, we adhere to strict codes of practice, ensuring compliance with industry developments and legal changes. Our transparent fee structure guarantees no hidden extras, with charges only incurred once a tenant is secured.With 30 years of continuous experience, our managing director Sarah Randell holds the Level 3 NFOPP Technical Award in Residential Letting and Property Management. We pride ourselves on delivering tailored services, including accompanied viewings, comprehensive tenant assessments, and 24-hour emergency support. Our 5-star Google rating reflects our commitment to exceeding client expectations through professionalism and reliability. We serve Anlaby, Hull, and surrounding areas, offering flexible service options from tenant find to full property management.
Services
Tenant Find
Full Management
Rent Guarantee
Property Valuation
Accompanied Viewings
Tenant Assessment
Maintenance Repairs
Gas Safety Checks
EPC Services
Rent Collection
Details
- Year established: 1925
Highlights and features
- Personal service tailored to individual needs
- 24-hour emergency contact for urgent issues
- Transparent fee structure with no hidden extras
- Comprehensive tenant assessment process
- Accredited by The Property Ombudsman and SafeAgent
Associations and certifications
- The Property Ombudsman
- SafeAgent
What people say
5-star service
Superb landlord support
Quick tenant assessments
Excellent emergency response
Transparent fees
Services
Tenant Find
Our Tenant Find Service includes market appraisal, professional property listings, and tenant introductions. We conduct thorough assessments, manage viewings, and handle tenancy agreements. Properties are advertised across major portals to ensure maximum visibility and swift tenant placement.
Full Management
Full Management covers rent collection, maintenance coordination, and emergency repairs. We handle arrears, inspections, and legal compliance, including gas checks and EPCs. A 24-hour emergency line ensures urgent issues are resolved promptly without additional charges.
Rent Guarantee
Our Rent Guarantee service covers up to 15 missed payments, legal disputes, and eviction costs. It includes a legal advice helpline and vacant possession cover. Exclusions apply for existing arrears and unreported claims beyond 60 days.
Property Valuation
We provide accurate property valuations to determine market worth. This service helps landlords make informed decisions about letting or selling, supported by detailed market analysis and local expertise.
Accompanied Viewings
Accompanied viewings ensure properties are presented professionally to potential tenants. Our team manages key access, answers queries, and gathers feedback to streamline the letting process and secure suitable tenants efficiently.
People
Sarah Randell
Managing Director
Sarah Randell, Managing Director, has 30 years' experience in residential property. She holds the Level 3 NFOPP Technical Award and leads Stephenson Management with a focus on transparency and client satisfaction.
Isabelle
Fifth Generation Team Member
Isabelle represents the fifth generation of the Stephenson family, continuing the legacy of excellence in property management and client service.
Questions
What services does Stephenson Management offer?
We provide tenant find, full property management, rent guarantee, valuations, and maintenance services, tailored to landlords and tenants.
Are there hidden fees?
No. Our transparent fee structure ensures no hidden extras, with charges only applied once a tenant is secured.
How are emergencies handled?
A 24-hour emergency line ensures urgent repairs are addressed immediately, with no additional charges for maintenance.
What accreditations do you hold?
We are accredited by The Property Ombudsman and SafeAgent, ensuring compliance with industry standards and client protection.
How long does it take to find a tenant?
Properties are advertised across major portals, and our comprehensive tenant assessment process ensures swift placements.
Can I request a free property valuation?
Yes. We offer a free, no-obligation valuation to help landlords determine their property's market worth.
