Our friendly and dynamic team of 3 has over 20 years of experience in Lettings in East Lothian and Edinburgh. Our agency sets itself apart from the traditional behaviours which have been normalised within our sector. As we strive to achieve something better, we don't allow ourselves to become distracted; we believe in doing one thing really really well and embracing the concept of continuous improvement, making small changes each day to enhance our service.
We see our customers as both our landlords AND our tenants. Having happy tenants in our properties, who feel listened to and looked after is just better on all levels. We aren't looking for growth, this will only come as a natural result of focusing on our customers. We believe in doing one thing really really well and embracing the concept of continuous improvement in that one thing.
Admitting to mistakes, embracing difficult conversations and showing vulnerability are vital to how we work internally and externally.
We see our customers as both our landlords AND our tenants. Having happy tenants in our properties, who feel listened to and looked after is just better on all levels. We aren't looking for growth, this will only come as a natural result of focusing on our customers. We believe in doing one thing really really well and embracing the concept of continuous improvement in that one thing.
Admitting to mistakes, embracing difficult conversations and showing vulnerability are vital to how we work internally and externally.
Services
There is nothing stopping you from letting a property yourself and our guidance below can help you if you wish to take this route.
In addition, we are more than happy to give you our advice and help you make the right decision for your situation.
As you may expect though we believe there are many good reasons to work with us on some or all of your requirements!.
Advertising: The vast majority of tenants find their property online; through our website we are setup to access key property portals - increasing the chances in terms of the quantity and as a result the quality of the tenants you can find.
In addition, we are more than happy to give you our advice and help you make the right decision for your situation.
As you may expect though we believe there are many good reasons to work with us on some or all of your requirements!.
Advertising: The vast majority of tenants find their property online; through our website we are setup to access key property portals - increasing the chances in terms of the quantity and as a result the quality of the tenants you can find.
We understand that we are dealing with people's homes, we want our tenants to feel 'at home', listened to, and appreciated.
We know that our industry has a really poor reputation, and to be honest, we agree; we have been tenants and landlords and have personally experienced the levels of customer service that quite frankly, aren't good enough.
Clear and responsive communication is so vital.
We aren't perfect but we really do care about BOTH our tenants and our landlords and by talking genuinely and with transparency to all our customers we build great long term relationships that are built on trust.
We know that our industry has a really poor reputation, and to be honest, we agree; we have been tenants and landlords and have personally experienced the levels of customer service that quite frankly, aren't good enough.
Clear and responsive communication is so vital.
We aren't perfect but we really do care about BOTH our tenants and our landlords and by talking genuinely and with transparency to all our customers we build great long term relationships that are built on trust.
East Lothian is one of the most popular places to live in Scotland.
The reason East Lothian properties are so attractive is due to the excellent quality of life that the area has to offer.
Renting in East Lothian provides excellent commuter links to Edinburgh and the Scottish Borders, with plenty of nurseries, primary and secondary schools in East Lothian to choose from, making it a popular choice for families.
Renting in East Lothian provides you with the perfect work, life balance with many local amenities and places of interest to enjoy.
The reason East Lothian properties are so attractive is due to the excellent quality of life that the area has to offer.
Renting in East Lothian provides excellent commuter links to Edinburgh and the Scottish Borders, with plenty of nurseries, primary and secondary schools in East Lothian to choose from, making it a popular choice for families.
Renting in East Lothian provides you with the perfect work, life balance with many local amenities and places of interest to enjoy.
Reviews
Be the first to review Fidra Lettings.
Write a Review
