Business Details
27 Years
experience
Your Trusted Property Partner in Surbiton & Thames Ditton
Founded in 1999 by Jay Chitnis, HJC Estates has redefined estate agency through a commitment to honesty, transparency, and client-centric service. With over three decades of combined experience, our team specialises in residential property sales, lettings, and management across Surbiton, Thames Ditton, and Kingston. We prioritise long-term relationships over short-term transactions, ensuring clients receive tailored advice and market expertise. Our approach combines local knowledge with innovative marketing strategies to achieve optimal outcomes for buyers, sellers, and landlords.Recognised for exceptional customer care, we maintain memberships with Client Money Protect and The Ombudsman, underscoring our adherence to industry standards. From first-time buyers to seasoned investors, we provide end-to-end support, including mortgage guidance, property valuations, and comprehensive moving checklists. Our testimonials reflect consistent praise for proactive communication, stress-free transactions, and a dedication to exceeding client expectations.
Services
Property Sales
Lettings
Property Management
Valuations
First-Time Buyer Support
Mortgage Guidance
Moving Services
Landlord Consultation
Tenant Screening
Market Analysis
Details
- Year established: 1999
Highlights and features
- We provide proactive communication throughout the entire transaction process
- Our team has over 30 years of combined local property market expertise
- We offer transparent pricing with no hidden fees
- We conduct regular property inspections to ensure tenant compliance
- We maintain ARLA and Propertymark professional qualifications
Associations and certifications
- Client Money Protect
- The Ombudsman
- ARLA
- Propertymark
What people say
Exceptional professionalism
Proactive communication
Stress-free transactions
Local market expertise
Transparent service
Services
Property Sales
Our property sales service combines local market expertise with targeted marketing strategies to achieve optimal sale prices. We provide professional valuations, digital property listings on major platforms, and dedicated support throughout the transaction process. Our team maintains constant communication with all parties to ensure smooth completions.
Lettings
We offer comprehensive letting services for landlords and tenants. Our process includes property inspections, tenant vetting, and transparent fee structures. Landlords benefit from regular property management updates while tenants receive assistance with viewings and application processes across our quality-assured rental portfolio.
Property Management
Our property management service includes regular inspections, maintenance coordination, and tenant communication. We ensure properties remain well-maintained while protecting landlords' investments. Our team handles issue resolution efficiently while maintaining clear communication between all parties.
Valuations
We provide accurate property valuations based on current market conditions and comparable sales data. Our experts consider location factors, property condition, and market trends to determine realistic pricing strategies that maximise returns for property owners.
First-Time Buyer Support
Our first-time buyer service offers tailored guidance through the purchasing process. We explain property jargon clearly, provide mortgage checklists, and offer moving preparation resources. Our team helps new buyers navigate transactions with confidence and clarity.
People
Jay Chitnis
Managing Director
With 30 years' experience in estate agency, Jay founded HJC in 1999 to provide honest, client-focused property services. He oversees operations while maintaining hands-on client relationships, ensuring the company's values are upheld across both offices.
Suzanne Morgan
Sales Manager
Suzanne brings extensive local knowledge and sales expertise to her role. She manages transactions with attention to detail, resolving potential issues proactively to ensure smooth property sales while maintaining personal client relationships.
Tuesday Manthorpe
Senior Sales Consultant
A Thames Ditton resident for over 16 years, Tuesday combines local area expertise with seven years' experience in property sales. She maintains a personal approach to client service while staying actively involved in the local community.
Hannah Bergin
Lettings Manager
With 16 years in the lettings sector, Hannah oversees property management operations. Her ARLA and Propertymark qualifications ensure professional standards, while her approach creates a welcoming environment for landlords and tenants alike.
Karen Ackers
Senior Sales Consultant
Karen applies her background in relationship management to property sales, focusing on understanding client needs. She provides regular market updates and maintains a detailed approach to matching buyers with suitable properties across the region.
Questions
How do I request a property valuation?
Contact us via phone or our website to schedule a free valuation. Our experts will assess your property's value based on current market conditions and comparable sales data.
What areas do you cover?
We primarily serve Surbiton, Thames Ditton, and Kingston, offering property sales, lettings, and management services across these Surrey locations.
Are your fees transparent?
Yes, we provide clear fee breakdowns with no hidden costs. Our lettings and sales fees are detailed in downloadable guides available on our website.
How do you support first-time buyers?
We offer mortgage checklists, property guides, and clear explanations of the buying process to help first-time buyers navigate transactions confidently.
What property management services do you offer?
Our property management includes regular inspections, maintenance coordination, tenant communication, and issue resolution while maintaining clear landlord updates.
