Trivett Hicks

We specialise in residential property sales across Herefordshire, offering free market appraisals and a no sale no fee service. Our team provides professional photography, detailed brochures, and nationwide online exposure through RightMove, Zoopla, and OnTheMarket. Accompanied viewings ensure safety and facilitate smoother transactions.

Our lettings service covers properties in Hereford, Ross-on-Wye, and surrounding areas. We offer comprehensive tenant registration, property maintenance support, and deposit protection schemes. Properties receive prominent online exposure and benefit from our local market expertise to achieve optimal rental returns.

We provide full property management solutions for landlords, including tenant vetting, rent collection, and maintenance coordination. Our services ensure compliance with current regulations while maintaining strong relationships between landlords and tenants. Regular property inspections and prompt issue resolution form key parts of our management approach.

We offer complimentary property valuations conducted by experienced local experts. Our valuations consider current market conditions, comparable sales data, and property-specific features to provide accurate pricing guidance. This service forms the foundation for successful property marketing strategies.

Our accompanied viewings service provides professional guidance during property inspections. This approach enhances security, allows immediate clarification of property details, and facilitates better communication between buyers/tenants and sellers/landlords. Viewings are conducted at mutually convenient times, including evenings and weekends.

Jeremy leads our Hereford office with over 30 years' experience in local property markets. He specialises in residential sales and maintains strong community connections to facilitate successful transactions.

Jason manages our Ross-on-Wye branch, bringing extensive local knowledge from over three decades in the property industry. He focuses on delivering personalised service to clients in the Ross area.

We operate across Herefordshire including Hereford, Ross-on-Wye, Ledbury, Monmouth, Newent, Forest of Dean, and Leominster.

Yes, we provide complimentary market appraisals with no obligation, conducted by experienced local property experts.

We specialise in residential properties including houses, apartments, and cottages for both sales and rentals.

Yes, we offer accompanied viewings at mutually convenient times, including evenings and weekends.

Properties receive professional photography, detailed brochures, and online exposure through RightMove, Zoopla, and OnTheMarket.

We operate a no sale, no fee policy for residential sales with competitive rates for lettings and management services.

Trivett Hicks offered us a rogue landlord experience. Without our savings we would have been literally left out in the cold. They knowingly placed us in a property which had none of the legally required certificates. We never saw any until a month before moving out, & only after we contacted the authorities. Environmental Health deemed the building unfit for human habitation. The landlord stated our cottage was expected to be given an EPC rating of G, as next doors received the same rating & was identical.

THs & our landlord knew of the legal requirement of an E rating over a year prior to us moving in, also it was condemned previously, but then somehow reconnected?!?

The 1st image evidences that both my landlord & Trivett Hicks knew they broke the law, as the legal minimum requirement is an E rated EPC. The landlord also knew that it would cost the earth to run, as it was a holiday home for a short while and she paid the bills. The extra move & fuel bills crippled us financially.

Example:
Our energy bills spanning 3 months were equal to a years worth of fuel bills, for a family of 4.

*We are just 2 people and we were charged just over 1400 for gas alone in 3 months.

An EPC was never carried out on our property & no electrical certificate was produced until we involved the authorities.

This meant that the upstairs lighting was never earthed and we could have been electrocuted by simply changing a light bulb. It was now March 2021 and 0 degrees. We were without heating or proper hot running water because they disconnected the illegal 50 year old system fitted in 1972 which finally broke when the pipework flooded our living room.

Trivett Hicks showed no remorse whatsoever. Not even when I told them my partners doctor had raised her concerns as he had suspected Angina.

They deliberately avoided important questions and lied through their teeth constantly. All evidenced through emails I made it clear I was growing more concerned about my partners poor health because of the dire situation we were placed in. The Company director at Trivett Hicks replied,

I dont have time to read your email in full, and .. Your email traffic is difficult for us to keep up with. Just 16 weeks after moving in, we were out of pocket and now we were being told as unwell as my partner was we were effectively being forced into a revenge eviction.

We were also threatened by the landlord on the doorstep during a surprise visit with eviction, and received a visit from her son in law, who failed intimidate to my partner. Throughout the whole time, no one at Trivett Hicks gave a thought to us - in fact they treated us just as though we were more of a nuisance. Once we found a new home (puppys 3rd in 7 months) & they confirmed with the landlord that she was happy with how we handed back the house - The director informed me that they wanted to keep my deposit until I could prove that Id paid all my bills in full!

Just 5 weeks earlier the house attached to ours (& now our friends) which was owned by the same landlord & managed by Trivett Hicks were given their deposit back without a hint of a fuss. As if they had not handled our situation badly enough, they contacted my manager via email and phoned him too stating that my employer may be liable for any outstanding bills I didnt pay. I was upset with this as there was no need for this kind of behaviour.

My rent has NEVER been late & I dont pay bills late.

* When they condemned/disconnected for the gas 2nd time, we informed them that we had filled the LPG tank amounting to 500+. Both the landlord & THs suggested it wasnt their problem.

Also, our electric bill significantly increased as we were forced to purchase electric fires due to the insulation being non existent in the building (plasterboard against brickwork).

It was a pig farm and the building was aptly called Barn house. These people are vile scum and those who work for them are worse, the as they know what they are contributing to.

Incidentally, Trivett Hicks did all this to us for just 200 a month!