Business Details
Trusted Letting Services in Mansfield
Established by Robert West and Elaine Simpson, Simpson & West Lettings combines over two decades of property industry expertise with a commitment to client-centric service. Our founders bring extensive experience from roles at Countrywide Residential Lettings and PWR Property Consultants, alongside personal landlord experience, ensuring a deep understanding of property management challenges. As ARLA Propertymark members and participants in The Property Ombudsman Scheme, we adhere to rigorous professional standards while offering tailored solutions for landlords and tenants. Our full management package covers property maintenance, legal compliance, and tenant vetting, supported by transparent pricing and no hidden fees. With offices in Mansfield, we leverage local market knowledge to match tenants with suitable properties while safeguarding landlords' investments through comprehensive client money protection schemes.Our approach prioritizes long-term partnerships built on trust, demonstrated by our 10% management fee structure and complimentary energy performance certificate arrangements. We maintain strict operational transparency, evidenced by our adherence to regulatory frameworks including tenancy deposit protection and client money safeguards. Our team's combined industry experience and practical landlord experience ensure informed decision-making for property owners, while tenants benefit from our commitment to resolving maintenance issues directly. Operating Monday-Friday 9am-5pm with voicemail accessibility outside hours, we provide reliable communication channels for all client needs.
Services
Property Management
Tenant Vetting
Rent Collection
Maintenance Coordination
Compliance Services
Energy Performance Certificates
Deposit Protection
Lease Renewals
Landlord Accounting
Tenant Dispute Resolution
Highlights and features
- 20+ years' combined property management experience from ARLA-certified professionals
- Full management package includes maintenance coordination and legal compliance
- Transparent pricing with no hidden contractor fees
- Local Nottinghamshire market expertise from lifelong residents
- Client money protection through ARLA's CMP scheme
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
Services
Full Management
Our comprehensive property management service handles all aspects of rental property ownership. From tenant vetting and rent collection to maintenance coordination and legal compliance, we protect your investment while ensuring tenant satisfaction. Our ARLA-certified team provides regular property inspections and financial reporting.
Tenant Vetting
We conduct thorough tenant background checks including credit history, employment verification, and previous landlord references. This ensures reliable tenancies while complying with legal requirements. Our process minimises void periods and reduces risk for property owners across Nottinghamshire.
Compliance Services
We manage essential property compliance requirements including gas safety certificates, energy performance certificates, and legionella risk assessments. Our local contractor network ensures timely completion of legal obligations while maintaining competitive pricing for landlords.
Deposit Protection
All tenant deposits are registered with The Property Ombudsman's deposit protection scheme. We handle the complete inventory process and dispute resolution procedures, ensuring compliance with UK tenancy regulations while safeguarding both landlord and tenant interests.
Rent Insurance
We offer rent protection insurance options covering up to 2,500 monthly rent. Policies include legal expense coverage and payment guarantees, providing financial security for landlords against tenant arrears while maintaining transparent pricing structures.
People
Robert West
Director
BSc (Hons) Land Management graduate with 20+ years' property experience. Former Countrywide Residential Lettings and PWR Property Consultants professional. ARLA-certified expert in residential lettings and property management operations.
Elaine Simpson
Director
Former management accountant with extensive property investment experience. Combines financial expertise with practical landlord knowledge. Oversees financial operations and business strategy for Simpson & West Lettings.
Questions
What landlord services do you offer?
We provide full property management, tenant finding, and compliance services including maintenance coordination, rent collection, and legal documentation.
How do you protect tenant deposits?
All deposits are registered with The Property Ombudsman's protection scheme, with full inventory documentation and dispute resolution procedures.
What fees apply to landlords?
Our full management fee is 10% of collected rent plus VAT, with transparent setup and renewal charges detailed in our fee schedule.
Are you ARLA members?
Yes, we are ARLA Propertymark members and participants in The Property Ombudsman Scheme, ensuring professional standards compliance.
What areas do you cover?
We operate throughout Mansfield, Nottinghamshire, and surrounding East Midlands areas with local market expertise.
