Business Details
16 Years
experience
Award-Winning Letting Specialists in Surrey & Sussex
Knights Property is a full-service residential lettings specialist with over 50 years of combined experience in the property industry. Established to address gaps in the local market, we focus on delivering first-class service through expert tenant screening, strategic marketing, and strict compliance with evolving legislation. Our team, including ARLA Propertymark-qualified professionals, prioritises long-term, hassle-free tenancies by leveraging deep local market knowledge and innovative strategies.We serve landlords, tenants, and investors across Surrey and Sussex, offering tailored solutions such as free landlord mentorship and comprehensive compliance support. Our commitment to transparency, client education, and exceptional service has earned us recognition as 'Exceptional' by Rightmove and numerous industry awards.
Services
Property Letting
Tenant Screening
Rent Collection
Property Management
Landlord Mentorship
Details
- Year established: 2010
Highlights and features
- Over 50 years combined industry experience
- ARLA Propertymark-accredited compliance specialists
- Free landlord mentorship programme available
- Proven 38-month average tenancy duration
- Rightmove top 5% agency for performance
Associations and certifications
- ARLA Propertymark
What people say
Excellent service
Professional and attentive
Quick response times
High-quality tenants
Stress-free process
Services
Property Letting
Our property letting service specialises in securing quality tenants through rigorous vetting processes. We combine strategic marketing with local market expertise to achieve faster lettings, evidenced by our 15% quicker agreement rates compared to industry averages. Our approach reduces void periods and maintenance costs while ensuring compliance with evolving legislation.
Tenant Screening
We implement comprehensive tenant screening procedures including credit checks, employment verification, and rental history analysis. This meticulous approach ensures tenants meet our high standards, contributing to our 38-month average tenancy duration. Our processes protect landlords' investments while maintaining fair treatment of applicants.
Property Management
Our property management covers day-to-day operations including maintenance coordination, rent collection, and compliance monitoring. We maintain properties to high standards through regular inspections and prompt issue resolution. Our service includes legal compliance support to navigate complex landlord-tenant regulations.
Landlord Mentorship
The free Knights Landlord Mentorship programme provides tailored guidance for property investors. We offer market analysis, acquisition advice, and compliance education to help investors maximise returns. Our service includes access to pre-approved contractors and specialist advisors to support informed decision-making.
Compliance Consultancy
We specialise in navigating UK lettings legislation including the Renters Rights Act 2025. Our team provides ongoing compliance support covering electrical safety, gas certifications, and eviction procedures. Regular updates ensure landlords remain informed about legislative changes affecting their investments.
People
Mark Halsey
Managing Director
With 24 years in property, Mark founded Knights in 2010 after rising from trainee to area director. He holds ARLA Propertymark qualifications and focuses on strategic growth while maintaining hands-on client involvement. His expertise spans sales, lettings, and corporate client relations.
Ross Gardner
Director
A qualified Fellow of ARLA Propertymark, Ross joined Knights in 2012. He specialises in lettings legislation and compliance, regularly attending industry webinars. He co-developed the Knights Landlord Mentorship programme and represents the company at policy discussions in the House of Lords.
Phillipa Shoults
Lettings and Property Manager
Joining Knights in 2017, Phillipa brings five years of lettings experience. She manages property portfolios while maintaining ARLA Propertymark standards. Her focus on client communication and compliance has earned multiple client commendations for exceptional service delivery.
Chloe Longhurst
Property Manager
Recruited in 2024, Chloe contributes expertise in property portfolio management from the insolvency sector. She is completing ARLA Propertymark qualifications while applying her strong client relationship skills to expand Knights' service capabilities across West Sussex.
Questions
What areas do Knights Property cover?
We operate across Surrey and Sussex including Crawley, Horley, Reigate, Dorking, Horsham, and East Grinstead, serving both urban and rural locations within these counties.
How does Knights ensure quality tenants?
Our rigorous screening includes credit checks, employment verification, and rental history analysis, supported by 38-month average tenancy durations demonstrating successful placements.
What compliance services do you offer?
We provide full compliance support including electrical safety certificates, gas safety checks, and guidance on evolving legislation like the Renters Rights Act 2025.
Can investors access mentorship services?
Yes, our free Landlord Mentorship programme offers investment guidance, market analysis, and access to specialist advisors for novice and experienced investors.
How quickly do properties get rented?
Our average lettings time is 15% faster than industry standards, with some properties rented within weeks of listing through our targeted marketing strategies.
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