Business Details
22 Years
experience
Emergency
services
Award-Winning Letting Agents in Epsom & Surrey
Direct Residential was established in 2004 by private landlords who identified a gap in the market for a higher standard of property management and lettings. With over 35 years of combined industry experience, we specialise exclusively in residential lettings and property management across Epsom, Ashtead, Leatherhead, and Sutton. Our approach combines modern marketing techniques with a dedicated team managing hundreds of properties, ensuring a tailored service for landlords and tenants alike. We are proud to have won the Best Letting Agency in Epsom for seven consecutive years, with additional recognition as Surrey's top lettings branch and a finalist in Greater London South.Our commitment to transparency and professionalism is demonstrated through our membership of ARLA, participation in the government's Tenants Deposit Scheme, and adherence to the Ombudsman Scheme. We operate from a single, three-floor office in Epsom, providing quick and clear communication for all client needs. Our corporate partnerships enable us to connect landlords with blue-chip tenants, while our fee structure remains straightforward and competitive. We prioritise approachability, honesty, and safety, ensuring every client benefits from our expertise and industry-leading standards.
Services
Property Management
Lettings
Property Valuations
Tenant Placement
Maintenance Reporting
Details
- Year established: 2004
Highlights and features
- We have over 35 years of combined experience in property management and lettings.
- Our team is ARLA-accredited, ensuring industry-leading standards.
- We have won Best Letting Agency in Epsom for seven consecutive years.
- We operate with full transparency and a simple fee structure.
- Our corporate partnerships connect landlords with professional tenants.
Associations and certifications
- ARLA
- My Deposits
- PropertyMark
What people say
Impressed at all levels
Professional and efficient
Highly recommend
Helpful and friendly
Thorough and confident
Services
Property Management
We offer comprehensive property management services, ensuring landlords' properties are maintained to the highest standards. Our team handles tenant relations, rent collection, and property maintenance, providing peace of mind for property owners. With over 35 years of experience, we deliver reliable and efficient management tailored to individual needs.
Lettings
Our lettings service connects landlords with qualified tenants through targeted marketing and thorough vetting processes. We specialise in residential rentals across Epsom, Ashtead, Leatherhead, and Sutton. With award-winning expertise, we ensure a smooth and professional letting experience for both landlords and tenants.
Property Valuations
We provide accurate property valuations to help landlords determine competitive rental prices. Our valuations are based on extensive local market knowledge and current trends. This service ensures properties are priced to attract tenants while maximising returns for landlords.
Tenant Placement
Our tenant placement service matches properties with suitable tenants through rigorous background checks and interviews. We work with corporate clients and professionals to secure reliable tenants. This service minimises void periods and ensures long-term tenancy agreements.
Maintenance Reporting
We facilitate prompt maintenance reporting and resolution for tenants and landlords. Our dedicated team coordinates repairs and upkeep, ensuring properties remain in excellent condition. This service supports tenant satisfaction and preserves property value over time.
Questions
What services do you offer?
We specialise in property management, lettings, valuations, tenant placement, and maintenance reporting across Epsom and surrounding areas.
How long have you been in business?
We have over 35 years of combined experience in the property industry, established in 2004 by private landlords.
Are you accredited by any professional bodies?
Yes, we are members of ARLA, My Deposits, and the PropertyMark Ombudsman Scheme for client protection.
Do you offer emergency services?
Yes, we provide emergency support for managed properties outside regular office hours.
Which areas do you cover?
We primarily serve Epsom, Ashtead, Leatherhead, and Sutton, with corporate tenant connections nationwide.
