Business Details
12 Years
experience
Emergency
services
Your Trusted Estate Agent in Gateshead
Seven Keys was established to revolutionise property transactions by combining exceptional customer service with cost-effective solutions. Founded by Managing Director Ross Parker, our family-run business operates across the North East, offering sales, lettings, and property management services. With over a decade of industry experience, we prioritise transparency and value, helping clients retain more equity from property sales while ensuring landlords maximise rental returns. Our dedicated team provides personalised support, leveraging local market expertise to source investment properties and manage transactions efficiently.We maintain rigorous professional standards through partnerships with trusted solicitors and mortgage advisors, offering clients comprehensive support throughout the property journey. Backed by consistently positive client feedback, our approach focuses on building long-term relationships through reliability, clear communication, and demonstrable expertise in real estate operations.
Services
Property Sales
Property Lettings
Property Management
Property Sourcing
Conveyancing
Details
- Year established: 2014
Highlights and features
- We offer free home valuations with no obligation
- Our fixed-fee structure ensures cost transparency
- Dedicated local agents manage each client relationship
- We guarantee prompt communication and progress updates
- Proven track record with 89+ verified customer reviews
What people say
Amazing staff
Excellent service
Prompt and efficient
Brilliant throughout the process
Highly recommended
Services
Property Sales
Our property sales service offers tailored packages with free valuations and fixed fees. We provide professional photography, floor plans, and nationwide property portal listings to maximise exposure. The team negotiates offers and manages transactions through to completion, ensuring transparent communication throughout the selling process.
Property Lettings
We offer comprehensive lettings solutions including tenant find and fully managed services. Our rigorous tenant vetting process ensures quality occupiers while regular property inspections maintain investment value. Landlords benefit from timely rent collection and responsive maintenance coordination through our dedicated property management team.
Property Management
Our property management service provides landlords with end-to-end oversight of rental investments. This includes tenant relations, rent collection, maintenance coordination, and regular property inspections. We maintain clear communication channels to address issues promptly, ensuring both landlord and tenant satisfaction across our managed properties.
Property Sourcing
Specialist property sourcing service helps investors build portfolios through strategic acquisitions. We leverage local market knowledge to identify high-yield opportunities across Newcastle, Gateshead, and surrounding areas. Our service includes property analysis, negotiation support, and investment strategy guidance tailored to individual client objectives.
Conveyancing
We connect clients with trusted solicitors for competitive conveyancing services. Our partners provide transparent pricing and efficient legal processes for property transactions. The service includes contract preparation, title transfers, and completion of all legal formalities required for property sales and purchases.
People
Ross Parker
Managing Director
Ross founded Seven Keys with a vision to transform property transactions. He oversees strategic direction and valuation services, bringing over a decade of real estate experience to ensure clients receive expert guidance throughout their property journey.
Veronica Harding
Sales and Investment Manager
Veronica manages sales operations and investment property sourcing. With a BA Hons qualification, she specialises in client relations and market analysis, consistently delivering successful property transactions and investment solutions for clients across the North East.
Jennifer Mitchell
Head of Property Management
Jennifer leads our property management team, ensuring exceptional service for landlords and tenants. She oversees portfolio operations, maintenance coordination, and client communications, maintaining high standards across all managed properties in our Gateshead-based operations.
Vicki Burns
Property Manager
Vicki supports our property management services, handling day-to-day operations and tenant relations. She works closely with landlords to maintain investment properties, ensuring timely issue resolution and consistent communication between all parties involved in rental arrangements.
Hafsa Begum
Property Manager
Hafsa contributes to our property management team with a focus on tenant satisfaction and property maintenance. She assists with portfolio oversight, ensuring compliance with regulations while maintaining positive relationships between landlords and tenants across our managed properties.
Questions
What real estate services does Seven Keys offer?
We provide property sales, lettings, management, and sourcing services. Our offerings include free valuations, fixed-fee packages, and investment property guidance across the North East region.
How do your property management fees work?
We offer transparent pricing with no hidden charges. Our fees are fixed and clearly communicated upfront, covering services like tenant find, property maintenance coordination, and rent collection.
Can you help with property conveyancing?
Yes, we partner with trusted solicitors to provide competitive conveyancing quotes. Our partners handle all legal aspects of property transactions while maintaining clear communication throughout the process.
What areas do you cover?
We operate throughout the North East, including Newcastle, Gateshead, Sunderland, County Durham, and Tyne and Wear areas for all our real estate services.
How quickly do you respond to maintenance requests?
We prioritise prompt resolution of property issues. Our team aims to address urgent matters immediately and non-urgent concerns within agreed timeframes during office hours.
What emergency services are available?
For out-of-hours emergencies, we provide access to essential services including gas leaks, security breaches, and flood response through our dedicated emergency contact number.
