Business Details
Your Trusted Estate Agents in Poole
Carter Shaw is an independent estate agency serving Poole, Parkstone, Upper Parkstone, and the BH12 postcode area. With over 15 years of local market expertise, we prioritise customer satisfaction through transparent communication, honesty, and integrity. Our team offers a 7-day service, providing tailored support for property sales, lettings, and management. We combine professional standards with a personal approach, ensuring clients receive accurate valuations, proactive marketing, and dedicated guidance throughout transactions. Our commitment to exceptional service has earned us strong client recommendations and membership with The Property Ombudsman. 
Services
Property Sales
Property Lettings
Property Management
Free Valuation
Probate Valuations
Highlights and features
- We have 15+ years of local property market expertise in Poole and Bournemouth.
- Our team provides 7-day availability for property viewings and client support.
- We guarantee no upfront costs and highly competitive sales fees.
- Personal service with direct communication via agents' mobile numbers.
- Award-winning client testimonials highlighting exceptional customer care.
Associations and certifications
- The Property Ombudsman
What people say
Exceptional service
Reliable and helpful
Proactive communication
Professional and genuine
Highly recommend
Services
Property Sales
We specialise in residential property sales across Poole and Bournemouth. Our services include professional photography, A3 brochures, and marketing on major portals. With local expertise and competitive fees, we ensure optimal pricing and swift transactions. Clients benefit from direct communication with agents and 7-day availability.
Property Lettings
Our lettings service covers tenant finding, rent collection, and full management. We offer tenant referencing, inventory preparation, and emergency repair handling. Landlords receive monthly statements and secure online payments. Competitive pricing includes a special rate of 9% for full management.
Property Management
Full property management includes quarterly inspections, tenant communication, and maintenance coordination. We handle emergency repairs up to agreed limits and provide detailed monthly reports. Services start from 499 for tenant finding, with flexible options for landlords' specific needs.
Free Valuation
We offer no-obligation property valuations with analysis of recent sales and current market listings. Our local experts provide realistic pricing guidance based on property condition and location. The service includes advice on improving rental or sale value through property enhancements.
Probate Valuations
Specialist support for probate property sales, including detailed valuations and marketing strategies. We liaise with solicitors to simplify legal processes during bereavement. Our team provides sensitive handling of estate sales with transparent guidance from valuation to completion.
People
Ian Taylor
Sales Director
With 30 years' experience in Poole and Bournemouth property markets, Ian provides expert sales guidance. He specialises in residential and investment properties, offering a personal service with regular client updates. His local knowledge ensures effective marketing strategies for optimal sale outcomes.
Questions
What areas do Carter Shaw cover?
We cover Poole, Parkstone, Upper Parkstone, and BH12 postcode areas for property sales and lettings.
What fees do you charge for property sales?
Our fees start at 0.9% + VAT for sole agency, with no upfront costs or hidden charges.
How quickly can you sell my property?
Average sale time is 8-10 weeks, with marketing starting immediately after instruction.
Do you offer online property valuations?
Yes, we provide free no-obligation valuations through our website or by phone.
Are you members of any property ombudsman schemes?
Yes, we are registered with The Property Ombudsman (Membership D10712) for dispute resolution.
What property management services do you offer?
We provide tenant finding, rent collection, and full management services with 24/7 support options.
