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Business Details
36 Years
experience
Your Trusted North East Property Partner
Andrew Craig is a family-owned and managed estate and lettings agency serving the North East of England since 1990. With branches across the region, we offer a comprehensive range of property services, including sales, rentals, commercial property management, and auction services. Our team of over 80 professionals combines local expertise with national standards, ensuring clients receive tailored advice and support throughout their property journey. We pride ourselves on transparency, professionalism, and a commitment to exceeding customer expectations, evidenced by our 4.72* rating from 980 Google reviews.

Our services are designed to simplify property transactions, from initial valuation to completion, with a focus on innovation and customer-centric solutions. We partner with Mortgages Now to provide expert mortgage advice and work with trusted conveyancing professionals to ensure seamless transactions. As a RICS-regulated firm, we adhere to the highest ethical and professional standards, offering client money protection and deposit schemes for added security. Our dedication to the local community and property market has solidified our reputation as one of the region's leading estate agencies.
Services
Property Sales Property Rentals Commercial Property Auction Services Mortgage Advice
Details
  • Year established: 1990
Highlights and features
  • We have over 30 years of local property market expertise
  • Our 80+ team members provide dedicated branch support
  • 980+ Google reviews highlight exceptional customer service
  • We partner with Mortgages Now for tailored financing solutions
  • RICS regulation ensures ethical standards and client protection
Associations and certifications
  • RICS
What people say
Proactive efforts Quick tenancy secured Professional team Transparent process Excellent communication
Services
Property Sales
Our property sales service combines local market expertise with national marketing reach. With over 30 years' experience and 10 regional branches, we offer free valuations, professional photography, and targeted advertising across major portals and social media. Our team of 50+ sales specialists negotiates optimal prices, with nearly 30% of properties selling above asking price. We handle transactions from offer acceptance to completion, ensuring a smooth process for vendors.
Property Rentals
We manage over 1,000 rental properties with dedicated property managers and 24/7 maintenance support. Our services include tenant referencing, deposit protection through DPS, and regular property inspections. Landlords benefit from guaranteed rent schemes and comprehensive management packages, while tenants access a wide property selection and dedicated support throughout their tenancy.
Commercial Property
Our commercial department handles office, retail, and industrial property transactions across the North East. Services include property valuations, lease negotiations, and auction sales through our partnership with Agents Property Auction. With 40+ years' experience, we offer tailored marketing strategies and market insights to maximise property value for business clients.
Auction Services
As part of the North East's largest auction house, we facilitate fast property sales with no entry fees. Our online auctions offer 28-day completion timelines, with properties selling to the highest bidder. We handle legal documentation and marketing, ensuring maximum exposure through 50+ partner agencies and national buyer networks.
Mortgage Advice
Through our Mortgages Now partnership, we provide independent mortgage advice for residential and investment properties. Our advisers compare thousands of products to find competitive rates, with support for first-time buyers, remortgagers, and buy-to-let investors. We explain options clearly to help clients make informed financial decisions.
People
Craig Andrew
Managing Director
Founded the company in 1990 after qualifying as a Chartered Surveyor in 1978. Leads the business with over 40 years' property experience, maintaining family values while driving innovation.
Charlotte Craig
Head of Marketing
Manages marketing strategy across all branches, leveraging digital platforms and traditional media to maximise property exposure for clients.
Jackie Anderson
Branch Manager South Shields
Oversees South Shields operations with a focus on customer service, guiding clients through property transactions with local market expertise.
Sholynne Walker
Property Manager
Manages rental properties with attention to detail, ensuring smooth tenancies and prompt issue resolution for landlords and tenants.
Anthony Hall
Mortgage Advisor
Provides mortgage solutions through Mortgages Now partnership, helping clients secure suitable financing options for their property needs.
Questions
What property services does Andrew Craig offer?
We provide sales, rentals, commercial property management, auction services, and mortgage advice across the North East.
Are your estate agents RICS regulated?
Yes, we adhere to RICS standards with client money protection and ethical practices.
How can I get a property valuation?
Contact your local branch or use our online valuation tool for a free appraisal.
Do you offer auction services for property sales?
Yes, we partner with the North East's largest auction house for competitive property sales.
What areas do you cover?
We operate across the North East, including Newcastle, Sunderland, and South Tyneside.